Extended Stay America - Chicago - Midway

Business response:

Dear Guest, It was a pleasure having you at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, It’s great to hear that your room met your expectations for cleanliness and that the check-out process left a positive impression. We always aim to provide a welcoming, smooth experience for our guests, and your feedback helps us continue to improve. Thank you for sharing your thoughts and for choosing Extended Stay America. We look forward to the opportunity to host you again and make your next stay even more enjoyable. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for taking the time to share your observations with us. We appreciate you bringing your impressions forward, as feedback like this helps us stay focused on the details that matter most to our guests. Our team strives to uphold a welcoming and well-prepared environment, and your comments have been forwarded for review as part of our efforts to ensure top-notch standards. We remain committed to refining our processes and enhancing the overall experience for every visitor. It would be a pleasure to welcome... read more