This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
After reviewing the property and overall guest experience, I wanted to share some constructive feedback from a property management and hospitality perspective. The property itself has strong potential, an excellent location, and many qualities that make it appealing to guests. However, there currently appears to be a noticeable gap between the pricing being presented and the overall operational and presentation standards being delivered compared to other hotels and professionally managed properties in the surrounding market.... read more
Business response:
Dear Guest, Thank you for taking the time to share such detailed and thoughtful feedback. We truly appreciate your recognition of the property’s strengths, as well as your professional insight regarding areas that could benefit from additional attention and enhancements. We apologize that certain aspects of the presentation and upkeep did not fully meet expectations during your stay. Maintaining a comfortable and well-presented environment for our guests remains a priority, and your comments have been shared with the appropr... read more
Could control air conditioning which was a plus. Very basic hotel. Close to a lot of things though
Business response:
Dear Guest, Thank you for taking the time to share your feedback. We are glad to hear that the in-room climate control added to your comfort and that the surrounding area was convenient for your plans. However, we apologize if we did not meet all of your expectations. We appreciate your taking the time to share your rating with fellow travelers, and we hope to accommodate you again in the future. Sincerely, Hotel Management
My room was clean as well as the bedding. The furniture is a bit out dated, with small holes and cracks. However, I only stayed one night, and as mentioned my room was clean. The staff was helpful and kind. I would stay there again.
The rooms are decent. They don't offer daily housekeeping, however, you can return your dirty towels to the front desk for clean towels, and if you need plates, silverware, etc, go to the front desk. YHou have to empty your garbage out yourself, and get new garbage bags from the front desk. I just wish there were ovens in the kitchen, and some pots to heat up your food. There is a stovetop in the room and a full-size fridge.
Business response:
Dear Eric, Thank you for sharing your thoughts about your stay. We are glad to hear that the room and in-suite features worked well for you and provided a comfortable experience. At Extended Stay America, we aim to offer flexibility and convenience, which is why certain amenities and housekeeping services are available upon request through the front desk. We also appreciate your suggestion regarding additional kitchen items, as guest feedback helps us continue to improve. We truly value your input and hope to welcome you bac... read more
Check in staff was amazing and very helpful
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,288 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.