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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Location of the property seems to be good but the maintenance and upkeep need to improve. Staff is helpful.
Business response:
Dear Reji, Thank you for staying with us and for reviewing your experience. We are grateful for your kind words about our helpful staff and convenient location. At the same time, we are sorry that aspects of our maintenance and upkeep did not meet your expectations. Your feedback is important to us, and we are actively working to improve in this area. We look forward to the opportunity to welcome you back and provide a more satisfying stay. Sincerely, Hotel Management
It’s ok
It’s Ok l
Business response:
Dear Brande, Thank you for being our guest and for your wonderful feedback! Every team member here at Extended Stay America works hard to deliver a great guest experience, so we really appreciate you noticing our efforts. We hope you will visit again the next time you are in this area. Sincerely, Hotel Management
The lady that checked us in was awesome. I dont know her name but we checked in at 3 on July 3rd. Im hoping management can look up my room and see who it was. She deserves 5 stars. As far as the hotel itself goes, could use a little lesson on cleaning. Debris in the hallway (it was not vacuumed my 2 days here, same debris same spot for over 48 hours. The room we had was good. Clean except the bathroom. There was hair on the wall of the shower and stuck in the shower curtain. The hair dryer was broken and tossed on the shelf ... read more
Fast check in and lot of parking spots
Desk clerk was welcoming and lobby is typical. Exiting the elevator, the stench hit me. The room was clean (smell tolerable) but disappointing as the furniture and fixtures are outdated. For safety and health issues, mock kitchen fixtures/appliances should be replaced. Freezer and microwave look clean but smell. This takes away from the staff, property location and room rates which are excellent! Questionable if I would stay here again let alone recommend this property to others.
Business response:
Dear Mary, Thank you for taking the time to share your experience. We’re glad to hear you received a warm welcome and found value in the location and pricing. At the same time, we regret that the condition and odor of certain areas impacted your overall impression. Your comments regarding the furnishings and kitchen appliances have been noted and will be shared with the appropriate teams for further evaluation. We understand the importance of comfort and cleanliness, and we appreciate your candid feedback, as it helps us ide... read more
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,271 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.