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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay was good. Just the room had a certain smell. Like humidity besides that id stay again
Business response:
Dear Guest, Thank you for sharing your feedback. We’re pleased to hear you enjoyed your stay overall. We apologize for the odor you experienced in your room and will make sure to address this with our team to ensure a more comfortable environment for future visits. We truly appreciate your recommendation and look forward to welcoming you back to Extended Stay America for another great stay. Sincerely, Hotel Management
We needed somewhere to sleep prior to an extremely early flight. I was not expecting much as it was affordable for the area and the proximity to Midway was appreciated. What was not liked was the midnight staff. The man who checked me in was clearly over it and he wanted to go home. He was dismissive and talked to me as though I was stupid. He told me a credit card needed to be put on file in case of additional charges. I was told to enter my card in the device to have on file. It was credit card scanner three feet away from... read more
Business response:
Dear Guest, Thank you for sharing your feedback. We sincerely apologize for the issues you encountered, from the service at check-in to the lack of hot water and the unexpected situation upon departure. While we strive to provide a comfortable and seamless experience, we regret that this visit did not meet expectations. Your feedback is invaluable, and we will address these concerns to prevent such lapses from recurring. We appreciate you choosing our location for your pre-flight stay and hope that, despite this experience, ... read more
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.