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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fast check in and lot of parking spots
Desk clerk was welcoming and lobby is typical. Exiting the elevator, the stench hit me. The room was clean (smell tolerable) but disappointing as the furniture and fixtures are outdated. For safety and health issues, mock kitchen fixtures/appliances should be replaced. Freezer and microwave look clean but smell. This takes away from the staff, property location and room rates which are excellent! Questionable if I would stay here again let alone recommend this property to others.
Business response:
Dear Mary, Thank you for taking the time to share your experience. We’re glad to hear you received a warm welcome and found value in the location and pricing. At the same time, we regret that the condition and odor of certain areas impacted your overall impression. Your comments regarding the furnishings and kitchen appliances have been noted and will be shared with the appropriate teams for further evaluation. We understand the importance of comfort and cleanliness, and we appreciate your candid feedback, as it helps us ide... read more
Good
Business response:
Dear Brande, Thank you for taking the time to review your experience. We are delighted to learn that from check-in through check-out, we were able to provide you with a pleasant stay at Extended Stay America. We enjoyed hosting you and look forward to your return. We wish you all the best with your future travels. Sincerely, Hotel Management
Clean and quiet
Hotel needs to be updated and cleaned
Business response:
Dear Deidra, Thank you for taking the time to share your feedback. We regret that your visit did not meet expectations and apologize for the condition you encountered. We understand the importance of a refreshed and well-maintained environment for a pleasant stay, and we are taking steps to enhance both the upkeep and overall presentation of the property. Your comments are invaluable as we continue these efforts. We hope you'll give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Property is average.
Business response:
Dear Yogendra, Thank you for sharing your thoughts and for the positive rating. We’re glad to know your experience was a good one overall. Feedback like yours helps us identify areas where we can further enhance the guest experience. It was a pleasure having you as our guest, and we look forward to welcoming you back to Extended Stay America the next time your travels bring you back to Midway. Sincerely, Hotel Management
n/a
Business response:
Dear carrington, Thank you for taking the time to leave a rating. Although we didn’t receive specific comments, your score helps us understand that there may be areas for improvement. We’re always working to enhance our guest experience, and we appreciate your feedback. We hope to have the opportunity to make your next stay even better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,022 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.