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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice place room just needs to be updated
Business response:
Dear Latwanda, Thank you for being our guest. We are glad you had a pleasant stay. However, we regret you felt our rooms needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Meanwhile, our maintenance and housekeeping team will keep the areas clean and up-to-date for the guest. Please return on your next visit to the city so we can show you our commitment to outstanding experiences. SincerelyHotel Management
The bed felt uncomfortable. And pillows are not fluffed.
Business response:
Dear Lashay, Thank you for sharing your experience about your recent stay. We are disappointed you were not happy with the bed and pillows in your suite, which impacted your getting a restful night's sleep. We value our guests and their recommendations and will share your comments with our leadership team. Thank you for being our guest, and we would love the opportunity to welcome you back soon. Sincerely,Hotel Management
Not terrible but not great. Lots of strange smells in the hallways and rooms. No blow dryer or coffee maker in room.
Business response:
Dear Kaitlyn, Thank you for choosing us. We are glad that you were satisfied with your time with us. However, we are sorry for the inconvenience caused due to the smell in the room and the hallway. Also, please accept our apologies for the disappointment felt due to the amenities not being available in the room. Our front desk is always there to help you with whatever you need; please don't hesitate to speak to them. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Tha... read more
Below Standard for Extended Stay This hotel is not well equipped as other Extended Stay or resident6ial hotels. No separate rooms, no coffeemakers, no toasters, no regular oven. Only minimal dishes available by request.
Business response:
Dear Steven, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with the lack of amenities during your stay. Please know that we do our best to provide every guest with an exceptional experience and make these amenities available. Regrettably, we failed to live up to our promise, and we're sorry. We hope this unfortunate instance will not prevent you from returning for another stay.Sincerely,Hotel Management
For the price of the hotel for the days I stayed was not worth it for the condition of the hotel.
Business response:
Dear ShaWaunda, thank you for choosing us and for taking the time to post a review of your time with us. We are disappointed that our accommodations did not provide the value you hoped for, although we make every effort to be priced competitively. It was a pleasure to have you as our guest, and we hope to do so again soon.Sincerely,Hotel Management
POLITE STAFF
Fair
Business response:
Dear HIKMAT, thank you for choosing Extended Stay America for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,814 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.