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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled like smoke as soon as I walked in. I bought Lysol and sprayed every soft surface including the floor. I can tell the room for the most part was clean, but there were some major misses on making sure it was standard clean. I found a nasty sock between the nightstand and bed. Stains all over the floor. Just kept in mind I wasn’t going to be in the room a lot and used it primarily for sleep and showering. Probably won’t stay here again for a length of time. Maybe 1 night and that’s it.
Business response:
Dear Sara, Thank you for reviewing your time with us. It is nice you were pleased with your time with us. However, please accept our apologies for your disappointment with the concerns overlooked in your suite during its preparation. We will address this with our housekeeping team, who is already at work, to ensure everything is in order. Our front desk can help you with anything while with us. Your feedback is vital, as our hotel always prioritizes customer satisfaction. Please revisit and allow us to serve you with better ... read more
The frontvdesk clerk on 100923 was helpful and professional. Checking in was quick and painless. We were traveling from Oregon and was very tired but he helped 2 weary travelers. Thankyou
It was an amazing time of rest and relaxation for me and I would do it again.Whenever I get another chance to do it.
Business response:
Dear Elizabeth, We appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's excellent you enjoyed our location and have a great time here with the amenities provided. Every member is committed to ensuring our guests have a perfect time, so we appreciate your remarks. Please return, and we hope always to serve you for all the fantastic trips! Sincerely,Hotel Management
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Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.