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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The suite we rented for 4 nights advertised it had dining and cooking utensils. It didn't. When we asked for some we were told they just gave away their last pot. We were unable to cook the entire stay.
The receptionist was very professional and very friendly
Business response:
Dear Maribel, Thank you for being our guest and for taking the time to review your experience at our hotel. It's so nice to know we meet your expectation. We work hard to provide high levels of service, and we're glad you were satisfied with the service you received from our front desk associate. We will share your compliments with the team to let them know their efforts are appreciated. Thank you for choosing Extended Stay America, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Property has no ice machines, but the rooms are very comfortable.
Meh Phone line was down all day, couldn’t get ahold of front desk to discuss late check in due to delayed flight, front door was locked with no one at the counter when we arrived. Shower head was leaking all over the place, sheet’s extremely rough.
Business response:
Dear RIKKI, Thank you for choosing us. It is glad to know you had an overall pleasant stay. However, we are sorry for the inconvenience caused to you in your room. Our maintenance team is already at work to check and fix the concerns. Further, we regret that our front desk was not staffed during the hour of need; we will discuss this so this lapse in service never repeats. Please give us another chance to provide you with a better experience on your next visit to our city. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.