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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excellent staff
No a good one The manager Chas, called someone from the back, just to check me in, when he could have done it hisself. I asked for extra towels, he gave me a hard time, but my fiance went to get some, she explained what for, all of sudden, "there are towels". The dishes werent in the room, when i went to get them, they weren't clean. No paper towels, had to wait for ice to freeze in ice trays. Vending machine been out of order for a couple weeks, no ice machine. Seen and been in much better extended stays
Business response:
Kevin, thank you for sharing the specifics of your stay with us. Our goal is to provide a seamless experience to our guests; therefore, we are sincerely sorry if we were inattentive to your needs and for the unsatisfactory service you received from one of our associates. We have shared your comments with the appropriate individuals and have taken action to ensure a better outcome going forward. Furthermore, we apologize for the difficulties you had due to lack of paper towels and ice machine. We will research and address the... read more
I really like the fact that the room was super clean even the ledge to the windows!! I don’t believe I’ve ever seen a tv remote control from a hotel that shines except when it’s new. Bedding is comfortable, the refrigerator, microwave stove bathroom were spotless. Customer service A . The only thing I want to mention is because the hotel allows pets…. there is this faint lingering smell sometimes that comes out of nowhere. Just pack like I do regardless; I keep frebreeze, Lysol/Clorox wipes & spray on hand while visiting a h... read more
Business response:
Julie, thank you for reviewing your stay at Extended Stay America. It is gratifying to know you loved our immaculate, well-appointed suites featuring comfortable beds and our exceptional hospitality. However, we regret the issue you experienced due to our hotel being pet-friendly. Please be assured we will follow up on your concern to ensure we focus on providing a fresh and comfortable environment. We value your feedback and hope to host you again on your next visit to our area. Sincerely, Hotel Management
It was okay. Just wasn’t great. They put breakfast up early so we didn’t get any. The breakfast is an on the go breakfast. Very basic. Rooms were okay.
Business response:
Cameron, thank you for the feedback. We are glad to read you had an overall pleasant visit and liked some aspects of our hotel. However, we are sorry for the disappointment you had with our breakfast. We will certainly pass along your feedback to the appropriate team regarding food and beverage selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very nice stay
Relaxing
Business response:
Hakim, thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.