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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was clean, but during my stancy in there for 4 days no room attending was provided.
Business response:
Dear Ana, Thank you for being our guest and for giving us feedback on your recent stay at Extended Stay America. We're delighted you enjoyed your overall stay, although we apologize that you were dissatisfied with our housekeeping services. While our housekeeping is done weekly to respect our guests' privacy and offer minimal intrusion, we are always happy to provide fresh linens and whatever we can to make the most of your stay. If there was any miscommunication about our services during check-in, please accept our apologie... read more
Very nice rooms at affordable rates
Business response:
Dear Jesus, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with the guest room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
My stay The room is clean but I don’t like that they are still in Covid mode. No daily cleaning and you have to bring your used towels to the front desk in order to get clean ones. All dishes and utensils have to be requested from the front desk as well. Breakfast is just grab and go mainly coffee, tea, muffins and granola bars. No gym. But it was clean and quiet for the most part. I’ll rate it a 7 out of 10
Business response:
Dear Roberta, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates, as our focus is on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
No automatic Front Door ! Bathroom fan did not work ! Outdoor surrounding area seemed to have alot of trash scattered !
The front desk staff was very rude and short according to my family members. I had booked this stay for relatives
Business response:
Dear ISIS, Thank you for taking the time to share your feedback with us. We're sorry to hear that your family members did not receive the level of service they deserved during their stay with us. We take all guest feedback seriously and strive to provide exceptional customer service. We apologize for any rudeness or shortness that may have been perceived, and we will be sure to address this issue with our front desk staff. We appreciate your feedback and will use it to make improvements where possible. Thank you for choosing... read more
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,163 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.