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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was a nice stay. Room was clean and comfortable.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Rock solid It was a decent place, if you dont mind sleeping on a concrete sidewalk...
Business response:
Ryan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. However, we are sorry for the inconvenience you had with our bedding. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Just out of town Stay here by Midway Airport, with quick access to the interstate right into the Chicago Loop. Breakfast is slim grabs, but the room and parking are great.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Poor customer service Upon arrival, we were told by Chas at the front desk that the queen bed we reserved was not available but he had one w/two twins. We begrudgingly took it, once inside it smelled like a pool hall/bar; you couldn't breathe it was so strong. We specifically reserved a non-smoking room & refused to stay in that room. We'd had enough & was about to leave when Chas apologize and said quote "there are no guarantees when you book through a third party." Well needless to say, we won't be booking another "Extende... read more
Business response:
Ken, we sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your feedback has been shared with each department involved in an effort to take appropriate measures. We regret the inconvenience caused, and please consider staying with us again for a much-improved experience the next time your travels bring you back this way. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Clean hotel by the airport The staff was very nice. Rooms were clean. Near a lot of places to eat.
Business response:
Thank you for taking the time to share about your stay. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
Expedia booked a smoking room. I did not approve asmoking room. No other rooms were available
Business response:
Thanks for choosing us. Please accept our sincere apologies as we couldn’t provide you with the room of your choice. We consider your feedback very important, and thus it has been shared with the concerned team, and we will take the appropriate steps to prevent such an issue from happening again. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Great place yo stay and reasonable Bbbbbbnnnnnnnnnnnnnn
Business response:
Annette, thank you for taking time to review your stay at Extended Stay America. We’re glad to know you had an excellent stay and that you found us to be of great value. It was a pleasure having you as our guest, and we hope to see you again on your next visit to Bedford Park. Sincerely, Hotel Management
Be sure to check smoking or non smoking when making the reservation.
Business response:
We apologize that there was a mix up with your room reservation. It is never our intention to disappoint you. We're sorry we did not fully meet your needs and expectations. We hope you will consider a return visit and let us make it up to you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,820 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.