Extended Stay America - Chicago - Midway

Business response:

Donna, thanks for making Extended Stay America a part of your plan while here attend your brother’s marriage. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

Thank you for the glowing review of Extended Stay America and for recommending us to future travelers. We are delighted to know you had a fantastic stay with us. On behalf of everyone here, we look forward to your return visit. Sincerely, Hotel Management 

Business response:

Thank you for your comments. Although you had an overall pleasant visit, we are sorry you found the bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We appreciate your feedback as we continually strive to meet the needs of every guest. We hope to see you soon as our guest. Sincerely, Hotel Management 

Business response:

All of us at Extended Stay America appreciate your wonderful rating. We are glad you had an enjoyable stay and would love to see you again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Michael, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management 

Business response:

Silvia, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thank you for the positive review and for taking the time to recognize our hotel. We are delighted to know how much you enjoyed your time with us and that our associates made your stay a memorable one. Thank you again for being our guest. We look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased to know you enjoyed our well-equipped kitchen and had a nice stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management