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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Most of the staff very nice, accomodating, and made want to come back. There was a man working in the afternoon who not customer-friendly,
Business response:
We are delighted you had an excellent stay at Extended Stay America. It’s great knowing you loved every aspect of our unique hotel, especially the excellent service from our staff. They will be happy to hear their efforts made your stay memorable! We appreciate your business and hope to have the opportunity to welcome you back soon. Sincerely, Hotel Management
Decent Room, Clean close to everything. Room just smelled of smoke
Business response:
We appreciate you for evaluating your visit to our hotel. It feels good to know you liked our convenient location. However, we apologize for the odor issue which impacted your stay. We have strict policies where we prohibit smoking in some areas so we appreciate you bringing this to our attention as we can address it appropriately. Thank you again for sharing your observations and we hope you give us another opportunity to meet your expectations in the near future. Sincerely, Hotel Management
I was worried about staying here after reading some reviews but I was pleasantly surprised when we arrived. The staff greeted us and got us checked into our room 2 hours before check in time. Anthony was busy consistently cleaning the hotel and making sure everything was in order! He was a pleasure to speak with. Our room was very clean. At one point we wanted to go swimming and the front desk was kind enough to make sure to send us to a facility near the hotel but that it was also in a safe neighborhood. Definitely recommen... read more
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
overall a good experience. some issues to improve = the carpets are not clean; the breakfast is TOO poor to be merchandised as a FREE BREAKFAST INCLUDED...
Business response:
Thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Your feedback is valuable as it will help us improve our service and facilities moving forward. We hope to have you as our guest again. Sincerely, Hotel Management
It was a nice stay. Room was clean and comfortable.
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Rock solid It was a decent place, if you dont mind sleeping on a concrete sidewalk...
Business response:
Ryan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. However, we are sorry for the inconvenience you had with our bedding. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Just out of town Stay here by Midway Airport, with quick access to the interstate right into the Chicago Loop. Breakfast is slim grabs, but the room and parking are great.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you were impressed with your room and that our location was perfect for your needs. Thanks for allowing us to be of service, and we look forward to your next visit. Sincerely, Hotel Management
Poor customer service Upon arrival, we were told by Chas at the front desk that the queen bed we reserved was not available but he had one w/two twins. We begrudgingly took it, once inside it smelled like a pool hall/bar; you couldn't breathe it was so strong. We specifically reserved a non-smoking room & refused to stay in that room. We'd had enough & was about to leave when Chas apologize and said quote "there are no guarantees when you book through a third party." Well needless to say, we won't be booking another "Extende... read more
Business response:
Ken, we sincerely apologize for not meeting your expectations which led to a disappointing stay. While it’s always our attempt to deliver a pleasant visit for every guest, sometimes we fall short. Your feedback has been shared with each department involved in an effort to take appropriate measures. We regret the inconvenience caused, and please consider staying with us again for a much-improved experience the next time your travels bring you back this way. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 4.3 star rating with 1,720 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.