Extended Stay America - Chicago - Midway

Stacy 

on Expedia

a month ago

Although the facility was quiet during the night and at least the shower worked (able to get hot water with water pressure), the staff was exceptionally rude, the elevator (when working) smelled like fish (we purchased air deodorizer and sprayed it each time we entered), the floors were somewhat sticky, much of the furniture was broken, the room smelled of cigarettes, and I had to "flip" the breaker in my room (IN THE DARK) without the front desk person even offering to assist (at least he told me where the breaker box was).... read more

Amanda 

on Expedia

a month ago

The outlets were dangerous, floor was dirty, half the outlets didn’t work 

Tammy 

on Expedia

a month ago

Worst experience ever I booked 3 rooms all but one smelled of urine.. All the bathrooms and beds had a moldy smell.. the bathrooms had mold everywhere and in the rooms on the lamp shades.. we all are very itchy.. the rooms was not cleaned properly if ever. I’ve stayed at several extended stays this was is by far the worst.. It needs to be rehab so bad…no stars Was in town for a memorial 

kim 

on Expedia

a month ago

Too much many paperwork to check in 

Sebastian 

on Expedia

a month ago

My room was given to random people even though I paid in full weeks before my stay and when I requested a refund like I was prompted too because the guy at the front desk felt bad and told me too, I didn’t receive any type of response or refund back. As someone who works in the leasing and renting world, do not go to this hotel because they will not honor your reservation agreements 

Sion 

on Expedia

a month ago

The lady on the night shift was rude and unprofessional. Will never stay at another extended stay again due to my experience here 

Blair 

on Expedia

a month ago

The evening front desk clerk always has an excuse Not to do something.