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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Excelente for the price Chas at the front desk is great. Dayshift gave me an extra hours to checkout. Lo ve that. Internet was Spotify at Night, screamed daytime
Business response:
Colin, thanks for being our guest at Extended Stay America. We are delighted to read you the value we offer and the outstanding service provided by the Chas. We will share your compliments. It was a pleasure hosting you, and we hope to see you again soon. Sincerely, Hotel Management
Nice facilities, but smells like cigarettes. Beds are also uncomfortable.
Business response:
It was a pleasure having you as our guest at Extended Stay America. We are glad we met most of your expectations, but we are sorry if any inconvenience you experienced while being here. Thank you for taking the time to review your stay, and we hope to welcome you back soon. Sincerely, Hotel Management
Adequate for a minimalist For starters it was obviously a place for transients and was located near trucking firms and warehouses. In spite of that it was also fairly quiet. The bathroom sink emptied extremely slow indicating it was close to complete blockage and the tube also filled up from the shower and failed to empty. Room size was adequate for only two and there was no place to put your suitcase or other belongings except for the floor or dresser and table. The closet was a nook covered by a curtain with a wire shelf a... read more
Business response:
Norman, thank you for the review. We are glad you liked some aspects of our hotel and overall had a good stay. However, we are sorry for the problems you encountered and regret the inconvenience they caused. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We hope you will give us the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
A letter to trasient guests about amenities A letter about what amenities are available, such as dishes, new towels, extra housekeeping fees and if any vending machines would be helpful. The note about a $100 cash deposit on my itinerary only applies to CASH reservations. They take credit credit cards for amenities otherwise.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Good value Close to airport, good value for a one night stay. Really fantastic service! Ladies at front desk so friendly and courteous!
Business response:
Kimberlyn, thank you for the four-star review of Extended Stay America and for sharing your experience. We are delighted to know you were impressed with our convenient location close to the airport and your compliments will be shared with our courteous associates for a job well done. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Basic hotel Nothing fancy, but clean and a decent place to stay close to Midway.
Business response:
Thanks for taking the time to review Extended Stay America. We are glad to learn you liked our well-maintained property and that our service along with our facilities was to your satisfaction. On behalf of everyone here, we thank you for being our guest and invite you to enjoy the same hospitality on a future date. Sincerely, Hotel Management
Relaxation I often stay at the Extended Stay in Lansing however I needed to be close to the airport. My stay was very nice. The room was clean and the staff was nice. They offered free parking and breakfast. I will definitely visit again.
Business response:
Nita, thank you for choosing Extended Stay America for your needs. We are delighted to know you liked our courteous service and our airport location during your stay with us. Thank you once more for your kind comments, and we hope to welcome you again soon. Sincerely, Hotel Management
t was a perfect hotel for our needs.
Business response:
We can’t thank you enough for the perfect review of Extended Stay America. Our entire staff strives to provide an exceptional experience for each guest, and we are delighted to read we succeeded in making this happen for you. We look forward to being of your service again whenever you are back here. Sincerely, Hotel Management
What happened to this place ? I must of hit the wrong button but they put me in a smoking room The room didn’t smell that horrible but the hallway smelled like a pool hall Nasty Wouldn’t change my room at the front desk cause he said it would affect the price And the free breakfast? What? They had coffee and granola bars Whatever!
Business response:
Clark, we appreciate your stay and for taking time to leave feedback. It's great to read about the enjoyable aspects of your visit, and we apologize for the difficulties you experienced. Your review will be discussed with the management team to make necessary corrections. We appreciate your comments and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 2,996 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.