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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stayed in room 109. All surfaces were sticky, including tile floor. Shower curtain rod falling off the wall. Bathroom door could not be closed due to crooked doorframe. Breakfast included meant coffee & power bars. Would not stay there again. I expected more for $200/nite. Lots of other options in the area. Pick a different hotel.
Worst hotel Ive ever been too! I wish i wouldve looked at the reviews before I came.its not like its a cheap hotel(at least not from where im from) 1)it is NOT in Chicago, thats a complete lie. It is 35 minutes away from Chicago. 2) it is SO dirty. They do not clean it. It smelled horrible when we walked in to the room. 3) they dont give you shampoo or any amenities . How cheap can they be to not even give out shampoo or soap. Ive never ever seen that from a hotel and ive stayed at way cheaper hotels. 4) they do not have bre... read more
Very poor "breakfast", just some snacks.
Staff did not help with electrical room problem
It was very run down and smelled
The hallways were filthy and had a bad smell. The carpet in the hallways were worn and damaged. The kitchen was outdated and the counter was stained.
Business response:
Dear Rosemary, Thank you for taking the time to share your experience. We sincerely apologize that the condition of the hallways and kitchen did not meet your expectations. We understand how important cleanliness and upkeep are to a comfortable stay, and it’s disappointing to hear these areas were lacking. Your comments regarding the worn carpet and stained surfaces have been shared with our maintenance and housekeeping teams to address promptly. We appreciate your feedback as it helps us improve, and we hope to have the opp... read more
Although the facility was quiet during the night and at least the shower worked (able to get hot water with water pressure), the staff was exceptionally rude, the elevator (when working) smelled like fish (we purchased air deodorizer and sprayed it each time we entered), the floors were somewhat sticky, much of the furniture was broken, the room smelled of cigarettes, and I had to "flip" the breaker in my room (IN THE DARK) without the front desk person even offering to assist (at least he told me where the breaker box was).... read more
Business response:
Dear Stacy, Thank you for taking the time to share your experience. We sincerely regret that your stay did not meet expectations and understand the frustration this must have caused. The comfort, safety, and service we aim to deliver were not reflected during your visit, and for that, we extend our sincere apologies. Your feedback has been shared with the appropriate teams for careful review. We remain committed to making meaningful improvements to serve our guests in the future better. We hope you will consider giving us an... read more
The outlets were dangerous, floor was dirty, half the outlets didn’t work
Business response:
Dear Amanda, Thank you for taking the time to share your feedback. We're truly sorry to hear about the condition of the outlets and the cleanliness issues you encountered during your stay. This is certainly not the experience we want our guests to have. Your comments have been shared with the team for prompt review and corrective action. We appreciate you bringing these concerns to our attention and hope you will allow us another opportunity to make amends. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 2,996 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.