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Extended Stay America - Chicago - Midway
- Hotels
- Bedford Park, IL
About this business
Location details
7524 State Rd., Bedford Park, IL, 60638, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This is one of the best I come here often everything is great the room the service and the view
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great location Room was nice, clean, and comfortable. The desk staff was friendly and informative
Business response:
Kennette, thank you for your delightful review of our hotel. Your positive comments about our convenient location and your well-appointed room are greatly appreciated. Thanks for choosing Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
A weekend in Chicago The hotel staff was great once I got there from moving from the one in Dorien. I planned this trip long in advance with every intention to be close to the airport I flew into. The Hotels.com rep was pretty much like ooh well, we can move you and it ended up being 100$ more. I was not happy with that at all. The hotel was great, friendly, there was one rude housekeeper ( when I asked her a simple question ) as she was cleaning the room across from mine that was just nasty, that was disappointing other tha... read more
Business response:
Thank you for your review of Extended Stay America. We are glad to read you liked our convenient location and courteous service. That being said, we apologize for the poor service you experienced from one of our associates and assure you this has been addressed. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Business response:
Bruce, thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Close to we’re I wanted to be Shower water was cold front door man looking tired
Business response:
Bernando, thanks for the review regarding your stay at Extended Stay America. We are delighted to know you had a great stay with us and were impressed with our convenient location. However, we are sorry for any inconvenience caused to you. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Business response:
Kimberly, thank you so much for the nice rating. It’s a pleasure to know your overall visit with us was an enjoyable one. On behalf of everyone here, we invite you to stay with us again the next time you are in this area. Sincerely, Hotel Management
Staff was friendly. Good location if you have car to go around specially in winter. Coffee was good, but no breakfast, just muffins and Candy bars. no 24 hour coffee in lobby. Lot of shops around for shopping. Limited choice of restaurants around. Good cooking facilities in room, Good Internet.
Business response:
Shashank, thanks for choosing Extended Stay America and for the feedback. We are delighted to read you were benefited with our convenient location close to the points of your interest and that you received an excellent service from our staff. Your comment in regard to breakfast, specifics have been shared with our Brand Leaders to assist them when determining new offerings for future implementation. Thanks for being our guest, and we hope to welcome you back for enjoying a much better visit. Sincerely, Hotel Management
The breakfast wasnt really breakfast. For how much they char free a night i would expect a full continental breakfast. When I got there the remote didn’t work, the hallways and room had a deadly smell, and when i asked for a dish package it came with stuff on them. You’re better off staying at Woodspring.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We regret to hear that your stay did not meet expectations. We sincerely apologize for the issues you encountered with breakfast choices and the room condition. Further, your feedback about the hallways and odor is especially concerning, and we will be reviewing this with our housekeeping and maintenance teams immediately. We understand how disappointing it must have been to face these challenges, and we appreciate your patience in pointing them out. We valu... read more
Bad experience - lost power, lost food in fridge Stayed here for a week on business. Close to a few restaurants. Breakfast is not much more than instant oatmeal, toast, coffee, tea. Pretty sad breakfast actually. So since I had a kitchen I purchased about $40 worth of food. I returned to my room after work one day and the over iced freezer had melted and water ran into the fridge ruining my $40 worth of food! I brought this to the attention of hotel management and they said apparently the hotel lost power for a few hours. I ... read more
Business response:
We appreciate the evaluation of your stay and apologize for the issues that inconvenienced you while our guest. You can be assured these are isolated incidents and do not reflect our usual service or hospitality. We hope you will give us an opportunity to improve your opinion of us on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Midway
How is Extended Stay America - Chicago - Midway rated?
Extended Stay America - Chicago - Midway has a 3.3 star rating with 3,164 reviews.
When is Extended Stay America - Chicago - Midway open?
Extended Stay America - Chicago - Midway is open now. It will close tomorrow at 12:00 a.m.