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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed Nice staff Fast service Peaceful for sleeping
Business response:
Dear Cam, we are flattered by your great review of Extended Stay America. It is very kind of you to recognize our devoted staff for their service. We look forward to having you as our guest whenever your travels bring you back to the city. Sincerely, Hotel Management
Room was not clean, there was so much dust on floor. Air-conditionor is setup just along with bed, it is very hard to sit/sleep on bed as air from AC direct come to you. 1201 rooms are much better than 1207 building.
Business response:
Sanjeev, thank you for evaluating your recent stay with us and sharing details about your visit. We seek to provide an exceptional experience for each guest; therefore, we regret your suite did not meet your expectations and the cleanliness issues you encountered. We apologize for the inconvenience you experienced, and we appreciate you bringing these observations to our attention. We hope you will give us another chance to provide you with the outstanding stay you deserve. Sincerely, Hotel Management
The manager was very helpful, courteous and diligent in helping us thru the process of checking in and out.
Great stay. Fast check in process
Business response:
Taylor, thank you for being a guest at Extended Stay America. We are glad to know you were pleased with our excellent check-in process. It was a pleasure to host you, and we look forward to your return visit. Sincerely, Hotel Management
It will do... The Extended Stay was a decent option for a hotel. It is not anything fancy but was clean and comfortable. The kitchen area is handy if you are staying for an extended time! The free breakfast was coffee and wrapped muffins. They do not have a shuttle to/from O'Hare, so plan on Lyft/Uber.
Business response:
Paul, thank you for being our guest. We are glad your stay with us was pleasant and that you loved our well-maintained property and the fully equipped kitchen in your suite. It was our pleasure hosting you, and we hope to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,775 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.