This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice room. BUT - coffee should be available even after breakfast.
Business response:
Thank you for choosing to stay at Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Great Great hotel. Everything was perfect. Room was very spacious
Business response:
Markyta, thank you for confirming your stay at Extended Stay America was an excellent one. We are happy reading you loved the spaciousness of your well-kept room and that had a restful stay. On behalf of everyone here, we invite you for another visit. Sincerely, Hotel Management
Good location, not great breakfast but IHOP nearby.
Business response:
We appreciate the time you took in reviewing your stay at Extended Stay America. It was a pleasure to know you enjoyed the convenience our location had to offer and that you had a comfortable stay with us. However, we regret reading our grab-and-go breakfast offerings was not according to your liking. Your business is appreciated, and we look forward to hosting you again soon. Sincerely, Hotel Management
The room was great, but... Nobody at the front desk when checking-in. No dish/pot//knife/fork/spoon in the kitchen (had to ask front desk each time when needed). Minimum breakfast. No shuttle service to/from the O'hare airport. The room was spacious, though.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to read you had an overall satisfactory visit and liked the spaciousness of your room. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope to have the pleasure of hosting you whenever your travels bring you to Chicago. Sincerely, Hotel Management
Very nice. Excellent customer service. Clean. Updated.
Business response:
Thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,775 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.