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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty good stay overall .. place was clean and well maintained..
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are thrilled you enjoyed your stay at our well-maintained property. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
TV NO KIDS Channel .. asked the staff about it ..replay we don't know...wifi signal week..breakfast what a joke..amigo was the best among the staff
Business response:
Thank you for your recent stay and your candid feedback. We are sorry for the connectivity issues you faced and regret that we only had limited channels to offer this time. We will follow up on your concerns to ensure we are well poised to serve our future guests. On a positive note, we appreciate you mentioning our staff member Amigo and will be sure to share your comments. Thank you once again, and we hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Liked the convenience for location but dislikes the smell from the location and how it was in the room and everywhere else other than that it was quiet and we was able to get a good nights sleep!
Business response:
Thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay and our convenient location. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Great room except falsely advertised!! Reserved a room with a king size bed and double pullout couch. But the pullout couch is only a single bed and there is NO airport shuttle. We had to squeeze 3 onto the king bed because they do not have cots and did not do anything about the false advertising. Everything was nice and clean but this room does not sleep 4 easily as intended/advertised.
Business response:
Emily, thank you for your recent stay at our hotel. We are sorry for the difficulties you faced while you were here and apologize we did not meet your expectations with regard to the room. We will be sure to review our third-party websites in addition to our official site to ensure everything is up-to-date. Your comments are appreciated, and we hope to host you again on your next visit to our area. Sincerely, Hotel Management
Pleasantly surprised The room was surprisingly nice. The bathroom could use updating. Otherwise, a nice place to spend a few days. Super convenient to the airport, which was another plus.
Business response:
Lesa, thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel and liked our location close to the airport. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,775 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.