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Extended Stay America - Chicago - O'Hare - Allstate Arena
- Hotels
- Des Plaines, IL
About this business
Location details
1207 East Touhy Avenue, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check-in was very easy and was much appreciate after a difficult night of trying to book at many other more-expensive (and accommodating options) but the room itself is laid out very awkwardly and felt particularly dated. Our couch was facing the bed, with the TV facing.. the kitchen? There was no way to view the screen from either the bed or the couch, which made the tv feel more decorative than actually functional.
Business response:
Thank you for posting a review of your stay. Although you had a pleasant check-in experience, we are sorry you were unhappy with the layout of your room. We value your feedback and hope to have an opportunity of hosting you again in the future. Sincerely, Hotel Management
Nice place to stay We needed a hotel in the Chicago area to spend the night during a road trip, and this one was the best price. The room was very clean and comfortable. Only downside was the pull out sofa was a twin size, which would've been a problem if my kids were older.
Business response:
Thank you for the review of Extended Stay America. We are delighted to know you liked your well-maintained room and that we were able to meet your expectations at a great price. However, we are sorry for the inconvenience caused due to the sofa bed. Thank you once more for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
It was ok bed was uncomfortable
Business response:
Laura, thank you for being our guest. We are pleased overall you enjoyed your stay, but we are sorry for the discomfort you had with the mattress. We wish we would have known about this problem as we would have done our best to ensure you are comfortable. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - O'Hare - Allstate Arena
How is Extended Stay America - Chicago - O'Hare - Allstate Arena rated?
Extended Stay America - Chicago - O'Hare - Allstate Arena has a 4.3 star rating with 1,775 reviews.
When is Extended Stay America - Chicago - O'Hare - Allstate Arena open?
Extended Stay America - Chicago - O'Hare - Allstate Arena is open now. It will close tomorrow at 12:00 a.m.