Extended Stay America - Chicago - Romeoville - Bollingbrook

Business response:

Dear Guest, We appreciate your taking the time to leave your generous rating regarding your recent visit to the hotel. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future at Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Guest, It is a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing Extended Stay America. We are sorry our complimentary breakfast did not meet your expectations. When we receive this type of valuable feedback, it is always shared with the appropriate leaders, so they are aware of our guests' wishes regarding breakfast choices which assists them in determining future options. Thank you for taking the time to give us this feedback. We hope to host you again whenever your travels bring you to the city. Sincerely, Hotel Management