This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ne devrait pas afficher «déjeuner compris», car il n’y a que café et muffins. Décevant à ce niveau. La chambre était bien.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad the room met your expectations, but we regret you found our complimentary grab-and-go breakfast lacking. While our breakfast is aimed at providing convenience for our guests, we understand your preference and regret that you felt it was misleading. It is never our intention for our guests to feel this way, and we appreciate you bringing this to our attention. Your feedback is valued, and we will share it with our brand leaders as we continually seek ways to improve.... read more
Great friendly staff, glad to have the freedom to bring my dog!
The clerk who helped check us in was very nice. The clerk who checked us out was also very nice. The hotel is old and you can clearly tell they let the “wrong” types of people stay for extended periods. A shame because you can tell it was a nice hotel at one time. Maybe a greedy owner who pockets money instead of investing it back.
Business response:
Dear William, We are grateful for your feedback. It is a pleasure to see that our staff provided you with friendly service during check-in and check-out. Guest comfort and convenience are of utmost importance to us. However, we regret that the overall condition of our property did not meet your expectations. We continuously strive to maintain and improve our accommodations, and your comments serve as a valuable reminder of areas we can focus on. Thank you for sharing your thoughts; we hope to have the opportunity to provide ... read more
My stay there was ok for one night stay. I could have been more comfortabl etc. The staff needs to clean their rooms bathrooms out better.
Business response:
Dear Tiana, Thank you for sharing your feedback. We regret that your stay was not as comfortable as it should have been and apologize for any oversights regarding cleanliness. Providing a well-maintained and welcoming environment is a priority, and we take your concerns seriously. Your comments will be shared with our team to ensure that housekeeping service always aligns with our standards. We appreciate your input and hope to have the opportunity to provide you with a more comfortable and satisfying experience in the futur... read more
I found my stay to be clean and comfortable. All of the staff were friendly and courteous. The only thing that was missing was a cream rinse to go with the shampoo which was no big deal to me.
Business response:
Dear Sally, It is really heartwarming to hear that your experience at Extended Stay America was so enjoyable. We strive to create a welcoming and immaculate environment for our guests, so we are thrilled this was reflected in your stay. We will certainly enjoy sharing your kind feedback with our team members. We look forward to welcoming you back soon for another excellent stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 813 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.