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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok nothing special Tired room, potty hard to flush, shower didn’t turn off. Told desk gal. Room need paint and to fix hinges
Business response:
Dear Janet,Thank you for being our Guest. Guest feedback is always appreciated and helps identify areas for improvement. It’s good to know the front desk was informed of your concerns, as maintaining functionality and comfort is a priority. Efforts are constantly made to enhance the guest experience, and your comments will be shared with the team so they can be addressed accordingly. We look forward to welcoming you back for a much-improved experience in the future.Sincerely,Hotel Management
No fitness center, room needs to be updated, one had nasty sheets
Business response:
Dear Glen,Thank you for your feedback. We apologize for the inconvenience caused by the lack of a fitness center, the condition of the room, and the cleanliness issues with the sheets. This does not reflect the standards we strive to uphold. Your comments have been shared with our team to address these concerns promptly. We are committed to providing a comfortable and well-maintained environment for all our guests and truly appreciate your input in helping us improve. We hope you will consider staying with us again for a bet... read more
Ty
Business response:
Dear Kay, Thank you for being our guest and your wonderful feedback! Our team at Extended Stay America works hard to create a great experience, and we truly appreciate your kind words. We look forward to welcoming you back the next time you are in the area.Sincerely,Hotel Management
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No problems during my stay. The room was clean and quiet. They were very accommodating of my service dog. I'd definitely stay there again.
Close proximity to Bolingbrook CC where the LIV Golf event was held. We were able to take Lyft right to the gate, which was great compared to the shuttle service the course setup.
Business response:
Dear Dave,Thank you for staying at Extended Stay America and for posting this wonderful review. We're thrilled our hotel's convenient location made your experience seamless and enjoyable. We value your feedback and appreciate your recognition of our hotel's advantages. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 3.5 star rating with 1,322 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.