Extended Stay America - Chicago - Romeoville - Bollingbrook

luis 

on Expedia

a year ago

Staff was incredibly helpful 

Kim 

on Expedia

a year ago

The front desk staff was very friendly and courteous! The room was surprisingly bigger than we expected for 1 queen sized bed. The extra door lock/latch didn’t close all the way, which made me slightly nervous. Parking lot and entryway to hotel needs to better lit. But the hotel is a nice area directly across the street from Lifetime gym. And a Starbucks 5 min down the road if you prefer stronger coffee. For the price, I would consider staying there again. 

Bret 

on Expedia

a year ago

Most of the Staff was very very nice and very considerate. Janice needs to be trained to keep her nose in her own business and not be so judgmental. Especially when she doesn’t understand a person’s situation. 

Brittany 

on Expedia

a year ago

It wasnt in the best shape and could have been cleaned better. The bathroom door didnt latch. It was noisy being near the road. It was nice having an elevator and not having to take the stairs to the 3rd floor 

Carmen 

on Expedia

a year ago

First off the staff was AMAZING!!! As far as the room, it appeared clean. However, the hotel is long overdue for a makeover so everything looks grimy. The room was stuffy and smelled like smoke. The paint was sliding off the wall in the corners. The carpet looked so bad I was afraid to walk on it bare feet. No amount of cleaning will fix these problems. Update your rooms and stop being cheap.