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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We are happy you were pleased with most of our services, but we apologize if your stay was not perfect. We encourage you to try us again as we are confident you will have a better experience. Sincerely, Hotel Management
How it had stove and refrigerator like a small apartment
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked the fully equipped kitchenette in your room. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Friendly people, but the facilities were dated and a bit dingy/dark. My hallway carpet was quite dirty for 2 full days and was not vacuumed in those 2 days. No housekeeping service and I had to go to the front desk for a hair dryer. There are no ice machines and I was told to use the ice trays in my room frig. They were empty, so it would have taken several hours for ice I had to buy ice at a gas station. They have vending machines, so there's no reason they should not have at least one ice machine.
Business response:
Edward, thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our courteous associates. However, we are sorry for your disappointment with our housekeeping policy. Please know, our housekeeping services are provided to guests staying eight or more nights; however, these services are always available upon request for a minimal fee. Please know, we have a full-size refrigerator with ice trays for guests’ convenience in every room, and therefore, w... read more
It is very Beautiful and nice just the beds need updating a lot not comfortable at all
Business response:
Mohammad, thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Front desk staff was friendly and helpful. I read reviews about bad smelling rooms so we were worried. As long as we did not run the heat/cool air, the room did not have a bad scent. When we ran the heat/air the room smelled of cigarette smoke. Worked well for us.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. We are also glad you liked our Front Desk associates. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for choosing Extended Stay and we hope to see you again!
Nice customer service That is it I wouldn’t fill out another one.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you liked our excellent service. Reviews like yours encourage the team to keep up the good work. Thank you also for your feedback, and we hope you will revisit us. Sincerely, Hotel Management
The room was clean the desk attendant was very helpful and courteous.
Business response:
Thank you for staying with us and leaving a review of your experience here. It is a pleasure to know you liked not only our courteous associates but also the comfort of your room, which made your visit a great one. On behalf of everyone at Extended Stay America, we invite you for another visit. Sincerely, Hotel Management
Business response:
Thank you for your feedback, we strive to always be better and hope we can earn a 10 from you next time!
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 774 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.