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Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worked for us! Since my husband and I are seasoned travelers, we did just fine with this Extended Stay location. It was a spartan, but adequate room. two chairs, eating table, recliner, kitchenette with full sized fridge, two burners for cooking, and a microwave. When we checked in, we could not find any of normal information on the hotel in the room.We were there five days, and no one emptied the trash, so I got bags from the front desk, found the trash room, and did it ourselves. I found it annoying to find no cooking/dish... read more
For the price it could've been better Overall a decent stay. Upon check in I was told my non smoking room was ready, I corrected the staff and told them I booked a smoking room. Check in took longer than I expected (15 minutes) the room itself was nice. Comfy bed, plenty of storage areas. No pots pans or dishes in room. When I asked over the entire stay for some they said they had none. Free breakfast was a joke, nothing more than coffee and snack bars. Found bugs on our towels. Smoke alarm went off at 1am. And the microwave... read more
Business response:
We appreciate you bringing your concerns to our attention. The situations you described regarding your stay are truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will work hard to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that despite the experience you had, you will consider us again in the future.
Amazing
Spartan, worn but clean rode hard and put away wet
Second Home It was a great place to stay and good value for money. Neat and clean. Great service from the front desk. Ever so helpful.
Business response:
We appreciate you taking the time to write a review and for choosing to stay with us. I'm glad you found value in our hotel for the affordable price you paid and it is great to know you received excellent service from our staff. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 3.5 star rating with 1,322 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.