This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Romeoville - Bollingbrook
- Hotels
- Romeoville, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1225 Lakeview Dr., Romeoville, IL, 60446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very close to restaurants and gas stations. It was clean and quiet
Business response:
Thank you for taking the time to share your experience. It is great to see you were well accommodated with a clean, quiet experience. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Date night The wife and I were in Bolingbrook for a date night. With Friends good food great music. Decide to spend the night out being that we had stayed here at this hotel before it was no brainer.
Worked for us! Since my husband and I are seasoned travelers, we did just fine with this Extended Stay location. It was a spartan, but adequate room. two chairs, eating table, recliner, kitchenette with full sized fridge, two burners for cooking, and a microwave. When we checked in, we could not find any of normal information on the hotel in the room.We were there five days, and no one emptied the trash, so I got bags from the front desk, found the trash room, and did it ourselves. I found it annoying to find no cooking/dish... read more
For the price it could've been better Overall a decent stay. Upon check in I was told my non smoking room was ready, I corrected the staff and told them I booked a smoking room. Check in took longer than I expected (15 minutes) the room itself was nice. Comfy bed, plenty of storage areas. No pots pans or dishes in room. When I asked over the entire stay for some they said they had none. Free breakfast was a joke, nothing more than coffee and snack bars. Found bugs on our towels. Smoke alarm went off at 1am. And the microwave... read more
Business response:
We appreciate you bringing your concerns to our attention. The situations you described regarding your stay are truly regrettable. We are very sorry for your experience. Your comments were reviewed by the staff, and we will work hard to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that despite the experience you had, you will consider us again in the future.
Frequently asked questions about Extended Stay America - Chicago - Romeoville - Bollingbrook
How is Extended Stay America - Chicago - Romeoville - Bollingbrook rated?
Extended Stay America - Chicago - Romeoville - Bollingbrook has a 4.3 star rating with 774 reviews.
When is Extended Stay America - Chicago - Romeoville - Bollingbrook open?
Extended Stay America - Chicago - Romeoville - Bollingbrook is open now. It will close tomorrow at 12:00 a.m.