Extended Stay America - Chicago - Schaumburg - I-90

Business response:

Dear Jocelyn, thank you for your feedback. We are so delighted to see that your stay was a positive one. Our team works hard to provide a seamless experience and your feedback motivates them to continue that work! We look forward to welcoming you back for another great experience! Sincerely, Hotel Management 

Business response:

Dear Liza, thank you for sharing your feedback. We appreciate you taking the time to review your stay, and we're glad to hear it was okay. We strive to create a better experience for all of our guests, so if there’s anything specific you feel could be improved, we’d love to hear your thoughts. We hope to welcome you back soon! Sincerely, Hotel Management. 

Business response:

Dear Humera, thank you for your feedback. We are so delighted to see that your stay was a comfortable one! Our team works hard to provide an enjoyable experience and your feedback motivates them to continue that work! We look forward to welcoming you back for another great experience! Sincerely, Hotel Management 

Business response:

Dear Wannakuatte, thank you for your feedback. We are so delighted to see that your stay was a positive one. Our team works hard to provide a seamless experience and your feedback motivates them to continue that work! We look forward to welcoming you back for another great experience! Sincerely, Hotel Management 

Business response:

Dear Monica, we're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Extended Stay America. Thanks for choosing us for your time in the city; we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Dear Jennifer, thank you for your kind review! We're so pleased to hear you had a nice stay with us. Our team works hard to ensure every guest has a comfortable and memorable experience, and it’s great to know we met your expectations. We hope to have the pleasure of welcoming you back soon! Sincerely, Hotel Management. 

Business response:

Dear Tima, we’re sorry to see that you had a less-than-satisfactory experience with us. Your feedback is important, and we’d like to understand what went wrong so we can improve. We hope to have the opportunity to make things right and provide you with a better experience in the future. Sincerely, Hotel Management. 

Business response:

Dear Wannakuatte, thank you for your feedback. We are so delighted to see that your stay was a positive one. Our team works hard to provide a seamless experience and your feedback motivates them to continue that work! We look forward to welcoming you back for another great experience! Sincerely, Hotel Management