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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Friendly and clean. Good service . Good location.
Business response:
Thank you for the 10/10 rating! We’re so glad you enjoyed the friendly service, clean accommodations, and convenient location. We truly appreciate your feedback and hope to welcome you back again soon!
No true breakfast,no true blankets on the bed.tv speaker sounds busted.but was clean,quiet place. Mattress had a plastic cover.sucked
Business response:
Thank you for your feedback. We’re glad to hear you found the hotel clean and quiet, but we’re sorry that several aspects of your stay did not meet expectations. We understand your concerns regarding the lack of breakfast, bedding comfort, and the TV audio, and we apologize for the inconvenience. Your comments have been shared with our team so we can review and address these issues to improve the overall guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a ... read more
Good
Business response:
Dear Guest, Thank you for staying at Extended Stay America and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon. Sincerely, Hotel Management
I spent good time
Business response:
We truly appreciate your review and hope to see you again!
The hotel staff was phenomenal! That was the only highlight. Lot's empty beer cans in and around the property, as well as Lot's of smoking cigarette smell in the room and weed. The rate was WAY cheaper than other extended stays in the area and for reasons above maybe that's why. If I was in a pinch I would go back, but I have no problem spending a little bit more for cleanliness, safety and peace of mind.
Business response:
Dear Guest, We’re glad to hear that our team made a positive impression during your visit; however, we’re sorry that other aspects of your experience did not meet expectations. The concerns you raised regarding the condition of the property and the room environment are disappointing, as these are essential to a comfortable stay. Your feedback has been shared with our leadership team so these matters can be reviewed and addressed, with a focus on improving overall upkeep and presentation. We appreciate you bringing this to ou... read more
Business response:
We truly appreciate your review and hope to see you again!
Business response:
We truly appreciate your review and hope to see you again!
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 3 star rating with 2,380 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.