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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The kitchen was fully equipped for cooking... Once I checked in with my cash key awards I was told I had to also pay a refundable $50 deposit in case anything get damaged or destroyed... I was unaware of that didn't see that when I reserved the room
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad to hear that you found the kitchen fully equipped and convenient for cooking during your stay. However, we are sorry for the surprise regarding the deposit policy. We understand how frustrating it can be to encounter unexpected charges, and we regret that this information was not clearly communicated. These are the general practices for guests paying cash. We appreciate your patience and hope to have the opportunity to provide you with a smoother, more seamless expe... read more
No available appliances which could have helped for cooking
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad you chose to stay with us, and we sincerely apologize that the lack of appliances made cooking during your visit inconvenient. We understand how important it is for guests, especially those staying for extended periods, to have access to kitchen amenities. Your comments will be shared with our front desk team to review how we can improve the availability of appliances and enhance the overall guest experience. We hope to have the opportunity to provide you with a mor... read more
Staff and amenities
Business response:
Thank you for your feedback! We’re happy to hear you enjoyed our staff and amenities. Our team works hard to provide a welcoming experience, and we’re glad those efforts made a positive impression. We hope to see you again on your next visit!
The lady at the check-in counter was professional and pleasant, room was clean, shower in good condition
Business response:
Thank you for your kind feedback! We’re happy to hear you had a pleasant check-in experience and that you found your room clean and the shower in good condition. We appreciate you choosing to stay with us and hope to welcome you back again soon.
🌎
Business response:
We truly appreciated your review! We hope to see you again in the future!
Business response:
We truly appreciate your review and we hope to see you again soon!
Business response:
We appreciate your review and look forward to seeing you again soon!
Business response:
Thank you so much for your review, and we hope to see you again in the future!
Business response:
Thank you so much for your review! We hope to see you again in the future!
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 3.1 star rating with 2,279 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.