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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our stay here was great! We booked the room last minute due to a plane cancellation, and it ended up being very affordable. The hotel offered a grab-and-go breakfast, and the room even had its own kitchen, which was really convenient. The only small downside was that the TVs were a bit older. Overall, we really enjoyed our stay.
Business response:
Dear Guest, We are so glad your last-minute stay turned out to be a pleasant surprise. It is wonderful to know the value and in-room kitchen helped make your unexpected travel situation easier. We appreciate you mentioning the television as well, and your feedback helps us as we continue looking for ways to improve. Thank you for choosing Extended Stay America, and we hope to welcome you back whenever your travels bring you our way again. Sincerely, Hotel Management
I loved the kitchen it had everything I needed to make a home cooked meal.
Business response:
Thank you so much for your wonderful review! We are so happy that you enjoyed our kitchen, and we look forward to seeing you again soon!
The room was very dated and smelled smokey. Breakfast was a cart with coffee, hot water and some muffins.
Business response:
Thank you for sharing your feedback. We’re sorry to hear that your room did not meet expectations and that you noticed an unpleasant odor during your stay. Providing a clean, fresh, and comfortable environment is very important to us, and we will be reviewing this with our team to ensure standards are consistently met. We also appreciate your comments regarding breakfast. We strive to clearly communicate our available amenities so guests know what to expect, and your feedback helps us identify where we can improve the overal... read more
Yed
Business response:
We truly appreciate your review, and hope to see you again soon!
Everything was fine the only thing is the key card kept getting deactivated and I had to always get reactivated
Business response:
Thank you for your feedback! We’re glad to hear everything else during your stay was fine. We do apologize for the inconvenience with the key card repeatedly deactivating. We understand how frustrating that can be. We appreciate you bringing this to our attention and hope to welcome you back for an even smoother stay next time!
Business response:
We appreciate your review, and look forward to seeing you again!
Very helpful staff quiet hotel great stay over all!
Business response:
Thank you for the kind review! We’re so glad to hear you enjoyed the friendly staff, quiet atmosphere, and overall great stay. We truly appreciate you choosing to stay with us and hope to welcome you back again soon!
Nice staff and cleaning lady
Business response:
We truly appreciate your review and hope to see you again in the future!
I arrived around.1am. No bell to get the attendants attention. After practically yelling hello about 3 times an idian woman came out. I gueas she was expecting because she called me by name. She asked for my license plate number and made me go back outside in the cold to get it. When i came back inside i said "your a stickler" she immediately had a mad look on her face and wanted to know what it meant. I asked her to calm down that i was only joking but she still appeared mad. Made me initial a bunch of things and one of the... read more
Business response:
Dear Guest, We appreciate you choosing to arrive during overnight hours and for your patience while standard check-in steps were completed. Our team aims to maintain a secure, orderly process while assisting guests at all times of day. Clear communication and professionalism are important to us. We value your perspective and the opportunity it provides to continue refining how we welcome guests, ensuring the experience feels calm, respectful, and reassuring from arrival through the remainder of the stay. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 3 star rating with 2,322 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.