This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for your review! We hope that you'll choose us to host you again in the future!
Business response:
We truly appreciate your review, and hope to see you again in the future!
Business response:
Thank you so much for your review! We are so glad that you enjoyed your stay, and hope to see you again in the future!
Business response:
We appreciate your review, and hope that we'll see you again in the future!
Business response:
We appreciate your review, and look forward to seeing you again soon!
Business response:
We appreciate your review, and look forward to seeing you again soon!
Great stay!
Business response:
Dear Guest, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the area! It's so nice to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It is a pleasure hosting your visit, and we look forward to your return! Sincerely, Hotel Management
Kind of dirty. Smelled like mildew. Bed and pillows were awful. Weird flashing lights in ceiling. 2nd night lady was barely at desk. Had to call to get her to come to desk to help. People were smoking at front door. Had to walk through smoke.
Business response:
Dear Guest, We sincerely apologize for the experience you described. A clean, comfortable room and attentive service are fundamental to us, and we regret that your stay was impacted by cleanliness concerns and maintenance issues. We also apologize for the inconvenience you faced with staffing at the front desk and the smoke near the entrance. Your feedback has been shared with our concerned teams so that corrective action can be taken immediately. Thank you for bringing these matters to our attention. We will work to ensure ... read more
My first time staying there light bulb for the refrigerator was not working I reported to front desk they never replaced it 2nd time freezer was leaking water into the refrigerator ruined my food 3rd time hair dryer not working
Business response:
Dear Guest, We sincerely apologize for the repeated maintenance issues you experienced during your stay. A properly functioning room with working amenities is essential, and we regret that the concerns were not addressed promptly. We understand how frustrating it must have been to deal with these inconveniences, especially when your food was affected. Your feedback has been shared with our maintenance and front desk teams to ensure that repairs are completed quickly and that guest concerns are followed up on without delay. T... read more
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 3 star rating with 2,266 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.