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Extended Stay America - Chicago - Schaumburg - I-90
- Hotels
- Schaumburg, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
2000 N. Roselle Rd., Schaumburg, IL, 60195, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No more extended stays plz When I first checked in he gave me a room on the top floor. I thought I walked into someone's room. The trash was still not empty. The bed unmade. Old food from hours prior. I believe someone was still in there honestly I walked back to the lobby to inform front desk. And he didn't believe me. He went to check for himself. Kept saying his system showed a clean room like if I was lying. He finally gave me another room on the first floor. Clean and apologized. I just hate having an issue at every ext... read more
Business response:
Maritza, thank you for staying with us. We are sorry for the cleanliness issues you experienced with your room upon arrival, but we are happy our team resolved it to your satisfaction. We value your feedback as it will help us improve our guest experience moving forward. We hope to have the opportunity to welcome you back. Sincerely, Hotel Management
Business response:
Michael, thanks for sharing your wonderful rating about your experience at the Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Pretty good hotel.. Nice staff. Room was sufficient. There were no cups in the room. Not even plastic cups. I had to go to the front desk to get a cup for water.
Business response:
Steve, thanks for taking the time to share your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It was a pleasure to have you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Athena, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room was a little out-dated, but overall fine and clean, except for the refrigerator which was pretty dirty with an old spill that hadn't been cleaned up.
Business response:
Thank you for sharing your feedback. Although you liked certain aspects of your stay, we are sorry for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Michael, thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was perfect in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Great place to stay for the money! Place was very clean. Conveniently located next to the highway.
Business response:
Constance, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Clean and Inviting Our room was spacious and clean. The only downside to this hotel is that it is noisy. The walls between the rooms are thin. You can hear conversations from the hallway and the adjacent rooms. Even knowing this, I would stay there again.
Business response:
Riley, thank you for staying with us. Although you liked your well-appointed room, we are sorry for the noise issue you had while here. Our front desk is available to resolve such issues, so we regret we were not aware of the problem, as we would have been happy to try and resolve it. We look forward to serving you better in the future. Sincerely, Hotel Management
Consistently Average But Do-Able
Business response:
Cathleen, thank you for staying at Extended Stay America. We are glad you had a nice time with us. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Schaumburg - I-90
How is Extended Stay America - Chicago - Schaumburg - I-90 rated?
Extended Stay America - Chicago - Schaumburg - I-90 has a 4.2 star rating with 1,126 reviews.
When is Extended Stay America - Chicago - Schaumburg - I-90 open?
Extended Stay America - Chicago - Schaumburg - I-90 is open now. It will close tomorrow at 12:00 a.m.