Extended Stay America - Chicago - Skokie

Business response:

Dear Donoron, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. We strive to provide exceptional experience, and we are glad we could do that for you during your time with us. We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for highlighting the cleanliness of your accommodations. We truly appreciate your kind words and regret any aspects of your stay that may not have fully met your expectations. Please know your feedback is valued, as it helps us strive toward providing a consistently pleasant environment. We look forward to the opportunity to welcome you back, ensuring a more seamless and enjoyable experience in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We are so glad that your stay at Extended Stay America met your expectations! It’s always great to know when guests find the environment peaceful and the team welcoming. We aim to create a comfortable space where you can feel right at home. We truly appreciate your kind words and hope to see you again whenever your travels bring you back this way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for being a guest at our hotel. We were sorry to read about your experience. We follow the most rigorous industry standards regarding the cleanliness and pest control of our rooms. However, the space you occupied will be professionally inspected as a precaution. Thank you again for bringing this to our attention, and we hope you will consider giving us another opportunity to host you in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We enjoyed having you at Extended Stay America. Our team takes pride in providing a comfortable and seamless visit for each guest, and reviews like yours encourage us to keep doing what we love. Thank you for your feedback; we hope to see you again soon.Sincerely,Hotel Management