This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Our room was a bit worn around the edges. More seriously, the hot water never got hotter than lukewarm. Also the HVAC unit in the window emitted a bad smell in heat mode. On the plus side, the staff was nice and the beds comfortable. The breakfast consisted of granola bars only. Serviceable, but I wouldn't stay again.
Business response:
Dear Guest, We genuinely appreciate you taking the time to leave your comments. It is great to know that you appreciate our team's efficient service and the comfortable beds. However, we're sorry to learn that certain amenities of your room and the amenities did not reflect our commitment. Feedback like yours helps guide improvements across our property. We hope you'll consider giving us another opportunity in the future to offer you the seamless visit you rightfully deserve.Sincerely,Hotel Management
Very nice and clean rooms , very nice staff
Staff was always helpful and friendly. Staying close to a major mall was a plus. It was nice that they provided kitchen cookware to use for free.
Business response:
Dear Guest, It is gratifying to see that you had an excellent stay. Thank you for the kind words highlighting the warm service from our team. Our team will be delighted to know their efforts were recognized! Being close to shopping and offering convenient amenities are what makes us an ideal option, and we are glad it added to your experience. Thanks for choosing Extended Stay America, and we hope to welcome you back for another comfortable visit soon!Sincerely,Hotel Management
Reasonable price for last minute booking
Free parking friendly staff and kitchenette Booked a suite with two double beds but the next day got a call from the hotel saying that the double beds were not available but they could offer us queen beds in two separate rooms for no extra charge it worked out perfect the rooms were next to each other if it's a good Outcome and resolution to the situation the area was good lots of free parking for gas and next to another hotel at the Hampton Inn at the other side of the highway there was a large mall and lots of really nice ... read more
My uncle stayed here, he said he really enjoyed the stay!
Business response:
Dear Jordan, We’re so glad to hear your uncle had a great experience at Extended Stay America! It’s always wonderful to know our guests leave feeling satisfied and well cared for. We appreciate you sharing his kind words and hope to welcome you or your family again soon for another enjoyable visit.Sincerely,Hotel Management
Very nice and courteous
Business response:
Dear Guest, We are glad you had a pleasant experience and truly appreciate you recognizing the warm service at Extended Stay America. We take pride in providing impeccable hospitality, and your recognition means the world to us. We look forward to welcoming you back soon for another seamless visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,505 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.