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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Yes
I was skeptical as I read the reviews about this hotel after I booked and was a little concerned. BUT, I ended up have a very nice stay at this hotel. The room was clean and smelt pretty good. The staff was very kind and made me feel comfortable as this was a solo trip. The only “negative” experience I had in this hotel was my shower was spraying water everywhere and as soon as I turned on the water, the ceiling leaked. Something to definitely fix about that room but overall I had a nice experience. One other thing, they don... read more
Business response:
Dear Marques, Thank you for choosing Extended Stay America and sharing your experience. We are delighted to hear that your stay was enjoyable and that our team made you feel comfortable during your solo trip. It is also great to know that you found your room clean and welcoming. However, we sincerely apologize for the issues you experienced with the shower. Your feedback has been shared with our maintenance team, so this can be addressed promptly. We also appreciate your comments about the breakfast and hope to welcome you b... read more
area felt safe
Business response:
Dear Zahira, Thank you for your feedback. We are pleased to hear that you felt safe during your time at Extended Stay America. Providing a secure and comfortable environment is one of our top priorities, and we are glad that you had a positive experience. We appreciate your kind words and hope to welcome you back again soon. Sincerely, Hotel Management
None
Hard to find due to road construction. Dirty fan in bathrooom. Hard bed and thin pillows. Friendly staff.
Business response:
Dear Sherry, Thank you for sharing your experience with us. We're glad to hear that our staff made a positive impression. That said, we're sorry to learn that other aspects of your stay fell short. We understand how frustrating it can be, and we regret the inconvenience it caused. Your comments about the cleanliness and comforts of the room have been noted and will be addressed with our housekeeping and maintenance teams to ensure improvements are made. Your feedback helps us improve, and we appreciate you taking the time to... read more
N/A
Business response:
Dear John, Thanks for sharing your kind feedback on Extended Stay America. We are pleased you enjoyed your stay with us and hope to see you again soon. Sincerely, Hotel Management
Staff was great - very friendly and helpful - and the room was well appointed and clean. The only issue was the locks on the windows did not latch completely, and I was on the first floor.
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,505 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.