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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel needs better cleaning, the room floor was sticky. It seems as they don’t do a good job keeping up the property
Business response:
Dear Ivan,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered, particularly with the sticky floor in your room. This is certainly not the standard we aim to uphold, and we regret that we did not meet your expectations in this regard. Your comments have been shared with our housekeeping team to address these concerns and improve our cleaning protocols. We appreciate your feedback as it helps us make necessary improvements, and we hope you will give us another chance to provid... read more
Need to be clan . In 2 days no one cleaned our room. One of the towels had blood stain. Food in elevator all day long. Pricy for the condition
Business response:
Dear Jose,Thank you for sharing your feedback. We sincerely apologize for the cleanliness issues you encountered, including the stained towel and the food in the elevator. This is not the standard of service we aim to provide, and we understand how disappointing this must have been. We also regret that your room was not cleaned during your stay. Your comments will be shared with our housekeeping team to ensure improvements. We appreciate your feedback and hope you will consider staying with us again for a better experience i... read more
The option breakfast included is false, only coffee and cereal bar. But the room was fine, king size was like full..
Business response:
Dear Luz, We appreciate you being our guest and sharing your valuable comments. We are pleased to know you found your room satisfactory. However, we apologize that the bed size and breakfast options did not fully meet your expectations. Your feedback is important to us, and we will consider it as we work to enhance our guest experience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.