Extended Stay America - Chicago - Skokie

Business response:

Dear ROBIN, Thank you for staying with us and sharing your review. Hospitality is what we do best, and we thank you for acknowledging our efforts. We will certainly relay your compliment to our entire team, especially Johnathan. It was a pleasure hosting you, and we look forward to your next visit.Sincerely, Hotel Management 

Business response:

Dear Sushmitha, Thanks for staying with us and for posting a review. We appreciate you mentioning to future guests that we are a pet-friendly hotel, and we’re glad you felt safe with us as a solo traveler. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Hotel Management 

Business response:

Dear Hope, Thank you for staying with us and sharing your concerns. Our goal is to deliver an exceptional experience for our guests, and our housekeeping team works hard to provide a clean and comfortable environment. However, we apologize for falling short and regret that this issue compromised your stay. We are working with our housekeeping department to ensure this does not happen again. We hope you will give us another opportunity so we can leave you with a much better impression on your next visit. Sincerely,Hotel Manag... read more

Business response:

Dear rodney, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that our comfortable rooms and the many amenities we offer made for a memorable experience. Thank you for choosing Extended Stay America, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management