Extended Stay America - Chicago - Skokie

Business response:

Dear ilyse, Thank you for the review. We apologize for any items that were overlooked in the preparation of your room. Your feedback helps us identify ways to improve our overall service; we are grateful for that. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Hotel Management 

Business response:

Dear Herlinda, We thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and learn you found our hotel so comfortable and spotless. Hosting you again when you return to the city would be an honor. Have a wonderful day, and travel safely.Sincerely,Hotel Management 

Business response:

Dear PHILIP, Thank you for choosing Extended Stay America. Our team strives to deliver a homelike stay with seamless service and accommodations, and your kind feedback about our clean accommodations is greatly appreciated. It was a pleasure hosting you; we hope to see you again soon!Sincerely,Hotel Management 

Business response:

Dear Yusuf, Thank you for choosing Extended Stay America and taking the time to write a review. We are glad your stay went well and that you loved our location. Our goal is to provide an exceptional experience for our guests, and we’re so happy we hit our mark with our excellent service and clean accommodation. We value our guest’s feedback as we continually strive to grow and improve our guest services. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management