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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bathtub dirty smell bad sticky floors
Business response:
Veronica, thank you for taking the time to share your feedback. We apologize for the oversights in your suite's preparation and the inconvenience this caused. We take these comments seriously and will share this with our housekeeping team to ensure this is not repeated. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Sincerely, Hotel Management
The light wouldn’t turn on so I had to walk in the dark to get in my room. The AC was loud, had to turn it off. The fridge doir stuck shut, the fridge made loud crashing sounds during night. There were random black hairs all over the bathroom so cleanliness was sketchy. No extra blanket in closet. No water bottles in vending machines anywhere. Was not thrilled with this hotel. Would not go back
Business response:
Christine, thank you for sharing the specifics of your visit. We sincerely apologize for the inconvenience caused due to the housekeeping and maintenance issues that made your stay less than desirable. Please know that we will discuss your comments with the teams involved to enhance our accommodations. We are also sorry that we did not meet all of your expectations. We hope you will reconsider and stay with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,507 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.