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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Oct. stay We had a good stay.
Business response:
Karen, thank you for the glowing review of Extended Stay America. It’s a pleasure to know you had a wonderful stay with us. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Convenient location, bare bones services, I expected real cream for my coffee, not powdered non dairy packets.
Business response:
David, thank you for being our guest at Extended Stay America. It’s a pleasure to know you found our location ideal for your needs and had a pleasant stay with us. However, we are sorry we missed meeting some of your expectations. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Business response:
Janelle, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
If you plan to stay here as an extended, long term stay, remember to bring your kitchen. There are no dishes, cutlery, pans, etc. The 'grab-n-go' breakfast is a granola bar. However, one does get to choose between the brash cinnamon raisin or classic honey. There is a laundry room (bring quarters). There are vending machines. There is a large closet. The iron works. The bed is comfortable. The pillows are not comfortable (bring your own). There is no pen in the room, so remember a pen as well. There is no coffee pot in the ... read more
Business response:
Thanks for evaluating your visit to our hotel. Although you liked most aspects of our hotel, we apologize that we didn’t explain our kitchenware policy to you upon arrival. Kindly note, to ensure cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. We will be sure our front office team communicates this more clearly going forward. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
I had trouble with the Wi-Fi, and the front desk person showed me how to use it. Kind of complicated. The refrigerator was leaking a little bit underneath. The microwave but Ins did not work, but I am Magine I had trouble with the Wi-Fi, and the front desk person showed me how to use it. Kind of complicated. The refrigerator was leaking a little bit underneath. The microwave buttons did not work, but I manage to get it to work.
Business response:
Mick, thanks for sharing your feedback online. Although you liked certain aspects of our hotel, we apologize for the maintenance issue in your room which impacted your stay. Your feedback is discussed with the concerned team for review and action. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Clean and convenient but no complimentary extras - e.g. paltry breakfast, biggest complaint it’s $25 per pet per night fee especially when rooms are only cleaned once a week or when guest leaved
Business response:
Pam, thank you for being our guest. Although you liked your well-kept room as well as our ideal location, we are sorry we missed meeting your expectations and that you were unhappy with our hotel policy. We hope the positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Fantastic It was great
Business response:
Thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
You get what you pay for. This hotel is reasonably priced and conveniently located for our purposes. It is obviously a hotel filled primarily for people in need of temporary housing for one reason or another. Therefore, bags of garbage are frequently placed outside doors. Housekeeping is done weekly. You must exchange towels at the desk and request dishes for the kitchenette. "Free breakfast" consists of coffee, tea, packaged granola bars and muffins. If the coffee runs out, it will not be refilled , even if it's before the ... read more
Business response:
First and foremost, we would like to offer you our apologies for the inconveniences that you experienced during your stay with us. Your concerns have been immediately brought to the attention of our housekeeping for review and action. We are also sorry if our housekeeping policy was not shared with you at the time of your check-in. This service is done on a weekly basis to respect the privacy of our long-term guests so as to offer minimal intrusion. We hope you will give us a chance to impress you on a future visit. Sincere... read more
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.