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Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great. The room was clean and very nice. The staff was very professional and polite.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. It is a delight to know you liked your well-appointed room and that you were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Nice location Needed 2 additional pillows/ staffer at desk said 2 per bed/4 per room only "we don't have any extra." Sure/
Business response:
Rick, thank you for choosing Extended Stay America for your stay. We are pleased you were satisfied with our services as well as the hotel's location in the city. We are delighted you had a pleasant visit, and we hope to see you again very soon! Sincerely, Hotel Management
Nice accommodations Its everyrhing we had expected beig frequent travelers. The room was clean and expected amenities. Just what we needed and the staff was very friendly.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. We are delighted to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks again for all of your great feedback. We look forward to your next stay! Sincerely, Hotel Management
Overall everything was pretty good, only problem was no one notified me prior to booking that I had to be 21 to check in. Could’ve caused major problems
Business response:
It was a pleasure having you as our guest at our hotel. We are delighted to read you liked our hospitality and had a great stay with us. However, we are sorry for any inconvenience caused due to our hotel policy. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Excellent place to stay during our Chicago visit. Very helpful staff and clean and spacious room.
Business response:
Thank you for choosing to stay with us at Extended Stay America. We’re delighted to know you liked your comfortable room and that the service provided by our staff met your expectations. On behalf of everyone here, we invite you to stay with us again the next time you visit Skokie. Sincerely, Hotel Management
Business response:
Mo, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
Nice hotel close to several restaurants and shopping mall and other venues. Friendly staff and very accommodating.
Business response:
Thanks for choosing Extended Stay America. We are thrilled to know you liked our courteous service provided by our staff and that you were impressed with our location as it was close to many restaurants and shopping venues. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
During the six days of my stay we did not have housekeeping in our room. Personel was friendly but hotel policies do not allow to have our room provided with towels, paper, etc. But they were supplied under request.
Business response:
Juan, thank you for evaluating your stay with us. We’re glad you liked the service provided by our staff, but we’re sorry for the inconvenience you experienced due to our hotel’s policies. Since we’re an extended stay property, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide it at your request for a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hote... read more
The hotel staff didn't properly greet guest and were heard talking about guest when they left the counter. They were not prepared to accept early arrivals, not even 15 minutes early and seemed visibly annoyed with any question. The room was basic and outdated.
Business response:
Thank you for bringing your disappointment with the front desk team to our attention. We strive to provide outstanding service at all times, and we apologize for letting you down. We hope you will give us an opportunity to provide you with a more excellent stay on your next trip to our area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,392 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.