This profile has been claimed by the business owner or representative.
Extended Stay America - Chicago - Skokie
- Hotels
- Skokie, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
5211 Old Orchard Rd., Skokie, IL, 60077, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great good customer service clean and tidy room was very nice mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmnnmmmmmmnn
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
A little Upgrade will help! Just good for short stay. Not designed to make you comfortable on a long term stay (5-6 days). Breakfast was whack. Water in the room not warm enough for a cold weather. Staffs were very nice and courteous. Not a bad stay but with Hampton Inn right beside this hotel, you know best.
Business response:
Thank you for choosing to stay at our hotel. Although you liked the service provided by our staff, we are sorry for the issues you had while being here and regret the inconvenience it caused. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We will make note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area and hope you will stay with us again soon. Sincerely, Hotel Management
Business response:
Thank you for choosing our hotel and for your review. We want all of our guests to enjoy their stay, so we apologize if any inconveniences were experienced. It was our pleasure hosting you, and we hope you give us another opportunity to serve you better in the future. Sincerely, Hotel Management
Convenient location Have stayed here in the past, I will return in the future
Business response:
Thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Abraham, thank you for the wonderful review. We are thrilled that you enjoyed every aspect of your stay with us at Extended Stay America, and we hope to see you again soon! Sincerely, Hotel Management
Nice, clean rooms, with super comfy beds. Rooms need to be updated, but still very comfortable for a nights stay.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with all the aspects of our hotel. It was a pleasure serving you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The stay was ok but no hot water for showering. Tried various turns of the dial to attempt hot water. After 20 mins of trying we quit. Notified desk upon check out and said oh, you have to move it this or that way, which we did. Nothing else was done to make it a better stay. Might I also add, we all woke up with hurting backs. Maybe the mattresses? I never complain on here but this was needed since manager in the morning was not too concerned. The evening staff was great! She was professional and courteous. When u told her ... read more
Business response:
Thank you for being a guest at our hotel. We are pleased to know you had a pleasant visit and were impressed with the service provided by our staff. However, we are sorry for the issues you had while being here and regret the inconvenience it caused. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed so we can prevent these issues from occurring again. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Stuart, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Skokie
How is Extended Stay America - Chicago - Skokie rated?
Extended Stay America - Chicago - Skokie has a 4.2 star rating with 1,323 reviews.
When is Extended Stay America - Chicago - Skokie open?
Extended Stay America - Chicago - Skokie is open now. It will close tomorrow at 12:00 a.m.