Extended Stay America - Chicago - Skokie

Business response:

Stewart, thank you for the glowing review of Extended Stay America. We’re thrilled to know our wonderful location was ideal for you and that you were impressed with your well-appointed room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We agree there are areas which are beginning to show their age. Please be assured that we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management 

Business response:

Thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management 

Business response:

Christine, thank you for staying at Extended Stay America. We are glad to know you were impressed with our courteous associates and that you found used to be a good value. It was a pleasure accommodating you, and we look forward to welcoming you back again. Sincerely, Hotel Management 

Business response:

Thank you for choosing our hotel for your stay. We are happy to know you liked our convenient location and parking facility. However, we are sorry that you were unhappy with our breakfast offerings. We will certainly share your feedback with the appropriate team regarding food & beverage selections at our hotel. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management 

Business response:

Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management 

Business response:

Thank you for your review of Extended Stay America. We are glad you had a great time here and that you liked our courteous service. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management 

Business response:

Tomas, thank you for the five-star review of Extended Stay America. We are glad everything went well during your stay and that you were awed by our spectacular hospitality. Thank you once more for the kind comments, and we look forward to hosting you both again soon! Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad you had a pleasant time here. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. We hope to have the opportunity to welcome you back again soon. Sincerely, Hotel Management