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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Awesome ustomer service and great location. Hotel can use an upgrade
Business response:
Dear teresita, Thank you for your positive comments about the service and location! We’re delighted to hear you had a great experience. Your suggestion for upgrades is appreciated and will be considered as we continually strive to improve. We look forward to welcoming you back in the future.Sincerely,Hotel Management
They have only coffee in name of breakfast, there are always 2-3 people smoking near the front entrance in the night.
Business response:
Dear Mukesh, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We understand the importance of a fulfilling breakfast and a smoke-free environment for all our guests. Your comments will be shared with our team to ensure we address these issues promptly. We are committed to improving our services and hope you will give us another opportunity to provide a better experience in the future.Sincerely,Hotel Management
Property showing age. Coffee maker did not work, room had odor.
Business response:
Dear Scott, Thank you for your feedback. We apologize for the inconvenience you experienced during your stay. It is disappointing to hear that the coffee maker was not functioning and the room had an unpleasant odor. We are committed to maintaining our property and ensuring all amenities are in working order. Your comments will be addressed with our team to make the necessary improvements. We hope you will give us another chance to provide you with a better experience in the future.Sincerely,Hotel Management
Chicagoland visit Decent for the money. Good location. Could use some updates - loud fridge, no USB charging, weak breakfast select. Staff is nice.
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,333 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.