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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
長期滞在用なので、キッチンがついていて軽い調理はできる。電子レンジあり。 清掃は週1回といわれたものの、10日滞在中に清掃に来ず、「清掃お願いします」といったものの、結局一度もこなかった。 朝にコーヒーあり。食事はオートミール、カップケーキのみ。持ち帰りで部屋で食べるスタイル。
Business response:
Ayano, thank you for taking the time to leave a review. We are happy you were pleased with the convenience of having a kitchen featuring a microwave in your suite. However, we are sorry for the lack of housekeeping services during your stay with us. We have shared your comments with the team to identify where we fell short, so the problems can be corrected. We are grateful for your patience and valuable feedback. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent hospita... read more
Nice area and rooms but there was a funky smell that took a couple days to air out by leaving windows open and air on (room 301)
Business response:
Jacqueline, thank you for being our guest. We are glad to read you had an overall pleasant visit and liked your room. However, we are sorry for the cleanliness issue you experienced and regret the inconvenience it caused. We have addressed this with our staff, and we are grateful for your patience and valuable feedback. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management
The shower didn't work in room 124. The continental breakfast selection was ok, however, there was a sign stating that there was only one per person. 1 little muffin or 1 granola bar per person?
Business response:
Thank you for taking the time to review your stay with us. We regret not meeting your expectations with the breakfast and apologize for your concerns with the bathroom. We will review this with our maintenance team and resolve the problem immediately. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management
Kitchen
East Nice stay for an overnight trip
Business response:
Thank you for choosing Extended Stay America for your recent stay. Our goal is to deliver an exceptional overnight stay to every guest, and we thank you for recognizing our efforts. It was a pleasure to have you as our guest, and we look forward to your next visit. Sincerely, Hotel Management
Hit and miss some days Everything was okay except one of the days I was there I returned to the hotel with my fiancé and there was a used condom in elevator and I tried to ignore it but otherwise decently quiet and decent for short trip. Great customer service though
Convenient and clean Easy to check in and park. Close to the soccer fields we were in town for. Very close to shopping and restaurants.
Business response:
Monique, it was a pleasure having you as our guest at Extended Stay America. Thank you for your nice review and for mentioning our location was convenient for your trip. We get great feedback on our location, and we are happy this made your stay even better. Thank you once more, and we hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 4.2 star rating with 875 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.