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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Off the Main Street
Business response:
Dear Anthony, Thank you for sharing your thoughts! We're glad you found our location convenient. At Extended Stay America, we strive to provide a comfortable and accessible stay for all our guests. We look forward to welcoming you back on your next visit!Sincerely, Hotel Management
. Overall the hotel is clean and the staff are very friendly and helpful. The location is close to restaurants and shopping. The hotel advertises free breakfast but the breakfast items consist of nutrigrain bars, muffins and coffee. The nutrigrain bars and muffin unhealthy junk food and highly processed packaged nutrigrain bars and muffins are not what a reasonable person expects of a hotel that advertises free breakfast as available for guests. This is not truthful advertising and should be changed to state that fast food s... read more
Business response:
Dear George, Thank you for your thoughtful feedback and kind words about our clean accommodations and friendly staff. We are glad you enjoyed our convenient location near restaurants and shopping! However, we regret that our breakfast offerings did not meet your expectations and apologize for any inconvenience this may have caused. Your feedback is valuable in helping us improve, and we hope to welcome you back for another enjoyable stay!Sincerely, Hotel Management
Review Room was a pretty good size. Refrigerator didn’t work.
Business response:
Dear Doug,Thank you for sharing your feedback about your recent stay. We appreciate your positive comments about the room size. However, we apologize for the maintenance issues and understand the inconvenience this has caused. We will address this with our team and ensure improvements are made. Our goal is to provide comfortable and relaxing environments for all guests. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Sincerely,Hotel Mana... read more
Good stay
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,333 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.