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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Beautiful place, I love it
Totally recommend it 😉
Business response:
Dear Leon, Thank you for recommending Extended Stay America! We are delighted you enjoyed your stay and appreciate your kind words. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another great experience!Sincerely,Hotel Management
Bryce
Staff is always friendly, check in is always fast. There were a few ants in the bathroom and on the end table next to the bed.
Business response:
Dear Ericka, Thank you for sharing about your experience at our hotel. We're pleased to hear that our friendly staff and quick check-in process made a positive impression. However, we apologize for the cleanliness issue you encountered in your room. Your comments are valuable, and we will address them promptly to ensure a comfortable stay for all our guests. We hope to welcome you back for a better experience.Sincerely,Hotel Management
Off the Main Street
Business response:
Dear Anthony, Thank you for sharing your thoughts! We're glad you found our location convenient. At Extended Stay America, we strive to provide a comfortable and accessible stay for all our guests. We look forward to welcoming you back on your next visit!Sincerely, Hotel Management
. Overall the hotel is clean and the staff are very friendly and helpful. The location is close to restaurants and shopping. The hotel advertises free breakfast but the breakfast items consist of nutrigrain bars, muffins and coffee. The nutrigrain bars and muffin unhealthy junk food and highly processed packaged nutrigrain bars and muffins are not what a reasonable person expects of a hotel that advertises free breakfast as available for guests. This is not truthful advertising and should be changed to state that fast food s... read more
Business response:
Dear George, Thank you for your thoughtful feedback and kind words about our clean accommodations and friendly staff. We are glad you enjoyed our convenient location near restaurants and shopping! However, we regret that our breakfast offerings did not meet your expectations and apologize for any inconvenience this may have caused. Your feedback is valuable in helping us improve, and we hope to welcome you back for another enjoyable stay!Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,319 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.