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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great location
Buen trato deberían mejorar el tiempo en que se tardan En realizar labores de limpieza de lo demás todo super bien
Good
Nice / clean will be back
The Room was nice and clean. I had an issue with the Shower that there wasn’t enough pressure with the water.
Business response:
Dear Roy, Thank you for choosing Extended Stay America! We are glad to hear that you loved the well-maintained and relaxing vibe of your room. However, we apologize for any inconvenience you experienced with the water pressure in your shower. Your comments have been shared with our maintenance team so we can address the issue promptly, ensuring that future guests do not encounter the same issue. We appreciate you bringing this to our attention and hope to welcome you back for an even better stay next time. Sincerely, Hotel M... read more
Clean and safe
My stay at the extended stay in Lake Forest was honestly just ok. It really wasn’t what I was expecting, but that’s my fault, should have done my research. First thing, the room had a smell, don’t know how to describe it, it was like a musty smell, really turned me off. I didn’t spend a lot of time in the room so I decided to just bare it but I honestly wouldn’t stay there again. It’s ok if you’re looking for something cheap and you don’t care about the quality. The bed was ok, no issue there, slept ok.
Business response:
Dear Shaniqua, Thank you for sharing your impressions. We are sorry to hear that your experience did not align with your expectations. While we are glad you were able to rest comfortably, it’s concerning to learn that the condition of the room detracted from your overall satisfaction. Guest feedback plays a vital role in identifying areas that need attention, and your comments have been shared with our team. We hope you’ll consider giving us another opportunity to provide a more pleasant and welcoming visit in the future. Si... read more
The staff is phenomenal and super friendly. Always there to help or answer any questions. No complaints whatsoever! Thank you for making my stay a good one. I made the mistake of going to another location later on (Vernon Hills-Lincolnshire location) please do not go to that location…I was getting bit non stop with bugs and the woman at the front desk was so rude and condescending and wasn’t willing to help since she said the maintenance guy didn’t find anything. He is not a professional exterminator plus I had been cleaning... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,319 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.