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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The staff is very polite.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for taking the time to share your fantastic review. We take pride in offering outstanding service to all our guests, and we are glad to know our team exceeded your expectations. It was our pleasure to host your visit, and we look forward to seeing you soon. Sincerely, Hotel Management
Very convenient
Easy check-in, friendly and professional employee who assisted in the check-in. Quiet, clean and great location close to stores and restaurants.
Business response:
Dear Guest, We are delighted to hear your check-in experience was smooth and that our team made a positive impression. It is wonderful to know you enjoyed a peaceful stay in a convenient area. Thank you for choosing Extended Stay America—we look forward to welcoming you back soon for another great visit! Sincerely, Hotel Management
La tranquilidad,y no me gusto que no limpiaron la habitacion en ningun momento
Good place to stay
Business response:
Dear Guest, We’re glad to learn you had a pleasant experience with us! It’s always rewarding to know our guests find comfort and value during their visit. Thank you for choosing Extended Stay America, and we hope your stay was both relaxing and convenient. We look forward to welcoming you back again soon.Sincerely,Hotel Management
The shower head sprays in the ceiling, the ac is really loud and the beds are closer to full vs queen
Business response:
Dear Guest, Thank you for taking the time to provide your valuable input. We regret that your experience did not fully reflect the quality we aim for every guest. Ensuring the comfort and convenience of our accommodations is of utmost importance to us, and we apologize for falling short during your visit. Your comments will be shared with our team for further review and to take appropriate steps to prevent future occurrences. We truly appreciate you bringing these matters to our attention, and we hope you’ll give us another ... read more
The rooms were very outdated. Box of tissues were musty. Mattress was very stiff and uncomfortable. Guests were talking to us, though we hadn't even checked in.
Business response:
Dear Mark, Thank you for taking the time to share your impressions. We regret that the accommodations did not offer the level of comfort you expected. Your concerns regarding the condition of the furnishings and overall environment have been noted and will be carefully reviewed with our team. We strive to provide a welcoming and relaxing atmosphere, and it’s unfortunate that your arrival experience did not reflect that. We appreciate your feedback and hope for an opportunity to provide you with a much-improved visit in the f... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,319 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.