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Extended Stay America - Chicago - Vernon Hills - Lake Forest
- Hotels
- Vernon Hills, IL
About this business
Location details
215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good place to stay
Business response:
Dear Guest, We’re glad to learn you had a pleasant experience with us! It’s always rewarding to know our guests find comfort and value during their visit. Thank you for choosing Extended Stay America, and we hope your stay was both relaxing and convenient. We look forward to welcoming you back again soon.Sincerely,Hotel Management
The shower head sprays in the ceiling, the ac is really loud and the beds are closer to full vs queen
Business response:
Dear Guest, Thank you for taking the time to provide your valuable input. We regret that your experience did not fully reflect the quality we aim for every guest. Ensuring the comfort and convenience of our accommodations is of utmost importance to us, and we apologize for falling short during your visit. Your comments will be shared with our team for further review and to take appropriate steps to prevent future occurrences. We truly appreciate you bringing these matters to our attention, and we hope you’ll give us another ... read more
The property should not be listed as breakfast included. That was one of the main reasons I selected this hotel only to find what they call breakfast was a very small muffin or granola bar and coffee
Business response:
Dear Guest, We appreciate your feedback and apologize that the morning offering did not align with your expectations. Our complimentary grab-and-go option is designed to provide a convenient start to their day, but we understand this may not suit everyone’s preference. Your comments help us better assess how we can enhance guest experience moving forward, and we genuinely regret any inconvenience caused. We appreciate your perspective and hope to welcome you back for a more fulfilling stay in the future.Sincerely,Hotel Manag... read more
Friendly Staff, clean room Room is way smaller than it seems in the picture - but it was clean, quiet and comfy. I would stay there again - about 20 minutes from Navy RTC station
N/A
Business response:
Dear Guest, We are dedicated to providing a relaxed and comfortable atmosphere for all our guests, and we’re thrilled you had a pleasant stay. It was our pleasure hosting you, and we look forward to the opportunity to welcome you back soon. Thank you for choosing Extended Stay America!Sincerely,Hotel Management
Do not expect much of the breakfast, however the Staff was Super kind and flexible, so i would recommend the property
The place is very quiet and very safe shops. Restaurants . they are some rooms that needs upgrading, especially removing the carpets in the rooms in the showers and the cooking plates. I don’t know what they’re spraying on it, but I think it’s very harmful because when you’re cooking there all this black powder it’s coming out from the plates,
Some rooms need to be upgraded. WiFi very slow
Business response:
Dear Guest, Thank you for sharing your feedback about our hotel. We apologize for any inconvenience caused by the room conditions and the WiFi during your stay. These matters do not reflect our commitment to providing seamless experiences, and we will address them with our team to prevent future occurrences. Your insights are greatly valued as they help us identify areas where we can improve. While we regret falling short in these aspects, we hope you were able to enjoy our great location and convenient amenities. We appreci... read more
Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest
How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?
Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,333 reviews.
When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?
Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.