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Extended Stay America - Chicago - Vernon Hills - Lake Forest

3.7
  • Hotels
  • Vernon Hills, IL

About this business

HospitalityHotels

Location details

215 N. Milwaukee Ave., Vernon Hills, IL, 60061, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.71,338 reviews
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CLJ's profile image
CLJ 
11 years ago

Great Value Great hotel friendly staff overall great experience 

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Anonymous 
12 years ago

The refrigerator in room 204 is very loud...but the hotel and staff is very nice and polite 

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Johnny 
12 years ago

Christmas Party stayover Selected this hotel because it was so close to where the party was to be held. I was greeted upon arrival with a smile, and was quickly checked in by the hotel staff person. The room was located quite close and with so little baggage I did not need a cart. Upon entering the room, I found everything i came to expect in furnishing from prior stays with this chain. I only drawback to my stay was that the Tv remote was broken and using the TV required manual handling, which was no big issue as I watched ... read more

Dee's profile image
Dee 
12 years ago
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William Everett 
12 years ago

Vernon Hills, IL It was okay for the price. Very loud guests out front smoking by my window. The room smelled of pets. Was disappointed that the hotel would not give a cheaper rate as I will be back and forth in this area for several months. Oh well, I have other options. 

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Happy Traveler 
12 years ago

Great hotel, friendly staff at an awesome price The hotel staff was outstanding - they were friendly, helpful and knowledgeable. Better service here than I've had staying at much more ritzy hotels. The breakfast was very simple, but nice (coffee, oatmeal, muffins, bars, fruit). The rooms were quite large with a simple but functional kitchen (full size fridge, 2-burner stove, sink, dishes, pots/pans, etc.). The room and the bathroom were clean and everything was functional and comfortable. For the price, this was a great plac... read more

get what you pay for's profile image
get what you pay for 
12 years ago

Train the staff the staff person helping me was new & had clearly not been trained at all - the reservation was booked last minute, I give them that, but I'd never run into this issue with other hotels. the hotel & room where well maintained but not up to date. The rate was good at the time but I would be hesitant to book again 

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Tracy 
12 years ago

Very nice stay Very clean. friendly staff. first time I've stayed at extended stay and am definitely staying again. They have all that is needed for a business traveler at a reasonable price. 

Business response:

Tracy - Thank you so much for posting a review of our property. I'm so pleased to hear that we provided you with a comfortable and clean room. As well, I am glad that our staff went above and beyond to make your stay more enjoyable . Once more, thank you for posting your review. We look forward to having you visit with us again in the future. 

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Chi 
12 years ago

Extended Stay America Chicago - Vernon Hills - Lak The staff in the evening (night) hours was not friendly, kind of mean, and didn't want to either answer or didn't know. The morning staff were very helpful. 

Business response:

I appreciate you bringing your experience to our attention. I am glad that some of our staff provided you with great service; however, I am sincerely apologize that some of them did not attend to your needs properly. I discussed your comments with the team, and we are making every effort to ensure that all guests are completely satisfied moving forward. I really appreciate you bringing this to our attention. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area. 

Frequently asked questions about Extended Stay America - Chicago - Vernon Hills - Lake Forest

How is Extended Stay America - Chicago - Vernon Hills - Lake Forest rated?

Extended Stay America - Chicago - Vernon Hills - Lake Forest has a 3.7 star rating with 1,338 reviews. 

When is Extended Stay America - Chicago - Vernon Hills - Lake Forest open?

Extended Stay America - Chicago - Vernon Hills - Lake Forest is open now. It will close tomorrow at 12:00 a.m.