Extended Stay America - Chicago - Vernon Hills - Lake Forest

kassandra 

on Expedia

2 months ago

Picked location so it would have microwave/fridge, pet friendly, and breakfast. Breakfast was an oatmeal package or a nutri-grain bar. All the normal extend stay features like plates, were only available by request. We got in late so the last thing I wanted to do was hunt down a front desk person to get a fork and a cup. All bathroom soap and shampoo, also by request. When I went to the desk to get these I was given a face bar and bottle of shampoo. No body soap, no conditioner. My check in was rough as well. The staff was p... read more

Marisol 

on Expedia

2 months ago

The hotel is too old and smelling, when we entered the room it smelled of musty and the old bed smelled like a wet dog, and they charged us twice for the room. 

Wyatt 

on Expedia

2 months ago

The bathroom sink was stopped up 

Sanjeev 

on Expedia

3 months ago

Terrible place - carpet has patches, holes, stains. The place reeks of rotten food, I will not go close to it. 

Michael 

on Expedia

5 months ago

Very basic - room only. Older everything. Worn furniture and flooring. Bathroom was decent. Breakfast very limited. It was warm and dry. 

DaRrell 

on Expedia

7 months ago

The actual room didn’t match the photos from the website. 

Noemi J 

on Expedia

7 months ago

People were fighting across from my room at midnight and the police showed up. I asked to cancel my reservation and move hotels.