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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient location ended up being great. Close to Weber Grill, Kuma's Corner, Tilted Kilt, Trader Joes, Target
Business response:
Thank you so much for the wonderful review. We are pleased everything went great for you during your visit and that our awesome location made it even better. Thanks for choosing Extended Stay America, and we hope to see you again soon. Sincerely, General Manager
Nice, but better options in area. One of the few hotels that still allow smoking rooms, and you can tell. Even in a non smoking room there was still a stench in the hotel overall. The "breakfast" is sub par as it consists basically of granola bars and coffee. Beds were comfortable and room was clean, though the kitchenette was not stocked (we were told to request stuff if we wanted it) The one staff we seen was extremely courteous and polite.
Business response:
Thank for reviewing your stay at our hotel. We are glad to know that our facilities and service were to your satisfaction. That being said, we apologize for the inconvenience you experienced with regard to the smoke smell. We will share your feedback with our housekeeping team to make sure this room receives a deep clean to remove the odor. We are also sorryyou were not happy with our breakfast offerings. We hope to have the opportunity to provide you a better experience. Sincerely, General Manager
Business response:
Thank you so much for your fabulous rating and letting us know your stay at Extended Stay America - Chicago - Woodfield Mall was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, General Manager
Business response:
Varun, thank you for your review. We are glad your overall stay was pleasant. We hope you will give us another chance to serve you much better in the future. Sincerely, General Manager
Business response:
Bryant, thanks for the four-star rating of your stay at Extended Stay America - Chicago - Woodfield Mall. We are pleased to know you had an overall great experience. We invite you to visit us again soon. Sincerely, General Manager
Not good for professional business travel This place was suited for non-business travelers. Staff was good, however rooms and hallways had strong marijuana odor.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
review was disappointed that no utencils. plates, pots and pans, etc were in the room like the last time I stayed at an Extended Stay America 2 years ago. They were given if asked for though...
Business response:
Martin, thank you for being our guest once again. We are happy to know you had a good time here and that your overall experience was a pleasant one. Please know kitchenware for your suite is also available and kept at the front desk to ensure cleanliness. We’re sorry if this was not informed to you at the time of check-in. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager
Business response:
Elizabeth, thank you for sharing your 4-star rating. We appreciate you choosing Extended Stay America - Chicago - Woodfield Mall and hope to host you again soon. Sincerely, General Manager
Business response:
Christina, thank you for sharing your 4-star rating. We appreciate you choosing Extended Stay America - Chicago - Woodfield Mall. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 3.4 star rating with 1,585 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.