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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Chicago trip Wanted a non smoking room It smelled of urine, because the hotel is pet friendly. No more non smoking rooms was avail so we where switched to a smoking room. Which was not all that bad, but the smoke when u walked out your room was an issue for us. The customer service was amazing!
Business response:
Thank you for your recent review of your stay. Please accept our most sincere apologies for the pet smell that you encountered. Your comments were reviewed by the staff, and we will ensure your experience is not repeated by making sure to eliminate odors and double check cleanliness before guests arrive. The staff and I appreciate your comments, as it will only help us to improve. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
We enjoyed staying at the Extended Stay for the 11 days we were in town. It was conveniently located with respect to our oldest daughter's house, so that really helped a lot.
Business response:
Thank you for sharing your comments in your review. I'm glad we were able to accommodate you properly during your stay, It's great to see our location was close to family as well. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Almost fine It is a nice place, however, it is not nice that the rooms are filthy, found people smoking marijuana in the parking lot and sleeping in the beds is impossible. Employees are kind and the building is in good shape.
Illinois Shoppailumatka
Business response:
Marjo - Thank you for your review. We're glad you enjoyed your stay. We hope to see you again soon.
OK Value Room was clean. Because it is an extended stay property they did not provide daily housekeeping services - we had to request fresh towels from the front desk. Bed was comfortable for sleeping but the pillows went flat really easily and could use improvement. Room was reasonably quiet - we stayed on a weekend so the construction noise from next door was not an issue.
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.