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Extended Stay America - Chicago - Woodfield Mall
- Hotels
- Schaumburg, IL
About this business
Extended Stay America Hotel Chicago - Woodfield Mall is located at 1200 American Ln, Schaumburg, IL. This business specializes in Hotels & Motels and Other Lodging.
Location details
1200 American Ln., Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
週末の買い物に最適なホテル 他州からシカゴ観光を兼ねたショッピングの拠点として、週末に利用しました。ショッピングモールにもほど近く(徒歩圏内)、近辺に日本食レストランやミツワもある為、ロケーションとしてはとても良いと思います。宿泊料金はダウンタウンと比較すると格安で、駐車場も無料の為、コストパフォーマンスを考えると満点と言えます。(ただし、朝食とは名ばかりでコーヒーとリンゴを棚から取る程度ですが。) シカゴダウンタウンへは車で小一時間と離れていますが、週末の朝イチはそれほど渋滞している訳ではなく、時間帯を選べば車でも怖くなかったです。(地元に住んでいる日本人の方曰く、電車も危険無くダウンタウンへ行ける手段だそうです。) フロントスタッフも朝夕日替わりでしたが、全員フレンドリーでした。客室の状態や宿泊の感想等を都度聞いてくれたのは、このタイプのホテルとしては初めてでした。また、Tollの為の小銭両替も快く対応してくれ、助かりました。 欠点としては、壁と天井が薄いのか、コツコツという音が時折聞こえてくる事です。宿泊者はインド人が多い様でした。でも治安に問題は無いと思います。(エリア的にも) 次回シカゴを訪れる時も是非利用したいと思います。
Hotel was just ok. A friend and I stayed in two separate rooms because they overbooked and both of us noticed strange black hairs on the white towels and all over the countertop near the sink. Just did not seem very clean. Location was great - 5 minutes or less from the mall. Breakfast wasn't anything very exciting.
Business response:
Thank you for the feedback about your stay at our hotel. I am disappointed to read about the cleanliness issues you experienced. Please accept my apology. To uphold our company’s high standards, I will retrain our housekeeping staff and make sure we are thoroughly inspecting rooms prior to guest arrivals. Still, I am glad to read that you enjoyed our convenient location. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope that you will return to our hotel, or any other Extende... read more
great customer service the staff was amazing, the bed just wasn't so comfortable
Business response:
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our beds were not to your satisfaction. We are sorry for this issue, but are glad to read that you had a great stay overall and enjoyed our friendly customer service. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
In-law vacation! The hotel was conveniently located near shopping center and many restaurant options. My only objection was placement of the bathroom door. It wouldn't stay slightly closed (preference), but swung outward and blocked access to kitchen area and exit door.
We stayed 2 nights, and had a great experience.
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Chicago - Woodfield Mall
How is Extended Stay America - Chicago - Woodfield Mall rated?
Extended Stay America - Chicago - Woodfield Mall has a 4.2 star rating with 869 reviews.
When is Extended Stay America - Chicago - Woodfield Mall open?
Extended Stay America - Chicago - Woodfield Mall is open now. It will close tomorrow at 12:00 a.m.