This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Ann, we are delighted you had an outstanding stay at the Extended Stay America and you loved all aspects of our hotel. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
No coffe pot , dishes, or hair dryer in the room. Had to request these from the front desk.
Business response:
Thank you for evaluating your experience at our hotel. Although you liked certain aspects of our hotel, we apologize for not explaining our dishware policy to you upon arrival. Kindly note, kitchenware, and other in-room amenities are available at front desk to ensure their cleanliness. We will remind our front desk staff to communicate these policies without fail to our guests moving forward. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Business response:
Paul, it was a pleasure to have you as our guest at Extended Stay America. Thank you for sharing your wonderful rating. Please come and see us the next time you are in the area. Sincerely, Hotel Management
Business response:
Patricia, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
A Weekend Getaway Very nice stay at the Extended Stay. Refrigerator, cook top, microwave. Coffee in the morning, great! Shower was a little small, but the water was hot. Very quiet and relaxing. Front desk person was very nice. Thank you
Business response:
Priscilla, thank you for choosing the Extended Stay America. We are pleased to know how much you liked your room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Business response:
Nikia, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Meh No shampoo in room or blow dryer. I had to go to front desk to request one. Only enough towels for 1 person to shower 1 time. Again, had to request more towels.
Business response:
Thank you for staying with us. We are glad you had a pleasant visit, but we are sorry that you were unhappy with our hotel policies and regret any inconvenience it caused. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
We will not stay here again. I pulled back the sheet, there was a long black hair in the bed. I made a request to completely change the bed, from the mattress cover to the sheets and bed spread. This location does not serve breakfast, pastries and coffee, no tea or fruit.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 779 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.