This profile has been claimed by the business owner or representative.
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
- Hotels
- Blue Ash, OH
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
11145 Kenwood Rd., Blue Ash, OH, 45242, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The water control in the shower was the opposite of what it should have been and it would have been nice of the staff to tell me this prior to me finding out myself.
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit to our area. Sincerely, Hotel Management
Grrrreat (: Friendly staff. Clean room. Overall experience was great.
Business response:
Marie, thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice stay for one night.. clean and quite, there is no breakfast, there is just a coffee.
Business response:
Thank you for being our guest at Extended Stay America. We are pleased yo know your stay with us was comfortable. Having said that, we are sorry for not meeting your expectations in regard to our grab-and-go breakfast and have shared your concerns with my food & beverage team for any future improvements. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
good deal A very clean and comfortable room. Close to area I needed.
Business response:
Wow - Diane, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star review, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Carly, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit/s. Sincerely, Hotel Management
Extremely slow wifi at 90 kbps. Only 340 kbps if you pay for “fast” speed Barking dogs Ventilation is no good for cooking. Neighbors will complain about smell or smoke
Business response:
Thank you for staying with us and letting us know you had an overall pleasant visit. However, we are sorry for not meeting your expectations with regard to our facilities. Your feedback is valuable as it will help us improve our facilities moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Business response:
Write your comment.Marshall, thank you for the wonderful five-star rating of your stay at Extended Stay America. We are thrilled you had an excellent experience, and that we met and exceeded all of your expectations. We would love to welcome you the next time your travels bring you to the area. Sincerely, Hotel Management
House keeping Our room should of been cleaner. Dirt in corners and some kind of a puddle was on side of the hard surface floor. A terrible smell in the room for five days that would not go away. The entrance should of been cleaner. Entrance rug was very dirty.
Business response:
On behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback has been shared with the housekeeping team to ensure a review of the processes.Thank you for your feedback, and we would appreciate the opportunity to welcome you back soon. Sincerely, General Manager
Nice Hotel Nice clean hotel in a great location. Cable channels could be a little better but for the price and quality of the hotel I can't complain.
Business response:
Thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our hotel and it's location. We value your feedback and hope you will choose us again the next time you visit this area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Cincinnati - Blue Ash - Kenwood Road
How is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road rated?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road has a 4.2 star rating with 801 reviews.
When is Extended Stay America - Cincinnati - Blue Ash - Kenwood Road open?
Extended Stay America - Cincinnati - Blue Ash - Kenwood Road is open now. It will close tomorrow at 12:00 a.m.