Extended Stay America - Cincinnati - Blue Ash - Kenwood Road

Business response:

Dear Guest, Thank you for choosing to stay with us at Extended Stay America. We hope your experience was enjoyable. We recognize the value of having a coffee maker to enhance your morning routine, and we sincerely apologize for its absence in your room. In our commitment to maintaining a clean environment for all guests, we store kitchen amenities at the front desk and are pleased to deliver them to your suite upon request. We appreciate your feedback and will share your comments with our team for improvement. We hope that y... read more

Business response:

Dear Guest, Thank you for your valuable feedback. We recognize that maintaining a fresh and clean environment is fundamental to ensuring a memorable guest experience. We appreciate your acknowledgment of our efforts in this area. Your satisfaction remains our priority, and we look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your kind words about our hotel. We are delighted to know that you had an excellent stay with us. Your comfort is our number one priority, so it is nice to know that your room exceeded your expectations. Thank you for choosing Extended Stay America. We would love to host you again the next time you are in the city. Sincerely, Hotel Management